(#100) Object does not exist!

  • Resolved gharchi

    (@gharchi)


    11 months, 2 weeks ago

    Hello there,

    I am trying to connect our business account to the plugin but I keep receiving this message says:

    (#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the 'pages_read_engagement' permission or the 'Page Public Content Access' feature or the 'Page Public Metadata Access' feature. 

    Please let us know what should we do. Thank you in advance

    • This topic was modified 11 months, 2 weeks ago by gharchi.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Jessie Brown

    (@eostheseacat)

    11 months, 1 week ago

    Hello

    This can happen if your access to the IG api has lost authorization. Please take a look at this article to reconnect your account.

    Jessie Brown

    (@eostheseacat)

    10 months, 3 weeks ago

    Hello

    We have updated our plugin today. Can you please make sure that the plugin you are using is the correct version?

    If, once updated, you still encounter errors please do not hesitate to reach out to me again.

    Thank you for your patience and understanding as we implement the necessary updates.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘(#100) Object does not exist!’ is closed to new replies.