Hello @schweizersolutions
sorry for this. This response was not correct and I have removed it. I will leave this to be answered by the correct support team. My apologies.
Kind regards,
Joost
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This reply was modified 2 years, 9 months ago by
Syde Joost.
Hi @schweizersolutions,
Apologies for getting back just now.
Can you elaborate further?
Coupon codes have no influence on whether or not a gateway is enabled. So I don’t see how a coupon code could lead to a disabled payment method being displayed.
But that being said we are working on hiding certain gateways when no initial fee is available in the checkout.
Only credit cards and Apple Pay support zero-fee transactions, like with 100% coupon codes: https://help.mollie.com/hc/en-us/articles/115000667365-What-is-the-minimum-and-maximum-amount-per-payment-method-
All other gateways require a minimum payment and we are working towards hiding the payment methods when the minimum amount has not been reached.
Kind regards,
Niklas
Hi @niklasinpsyde,
sorry, that we’ve missed to give you more information.
Screenshot Checkout: https://www.dropbox.com/s/wostk4006ta109p/Checkout.png?dl=0
You will see a subscription product in the checkout, with a 100% coupon applied. This makes the first amount due 0€. In the next month, the 29€ / month are due again.
Below left you see the payment methods. The first three are correct: SOFORT-Banking, PayPal, credit card. All other payment methods are disabled in the settings. As you can see in this screenshot: https://www.dropbox.com/s/4ne7pmbvh5h16xz/Payment%20Methods%20Settings.png?dl=0
Hi @schweizersolutions,
I haven’t seen this behavior before. Did you check if version 6.6.0 makes a difference?
Also, does that behavior persist when you disable all other plugins except for WooCommerce and Mollie? I can’t reproduce it on my own test site, so we’d like to learn a bit more context about the site.
If the problem persists with only Mollie and WooCommerce active, could you please send us a copy of your system report from here?:
https://mollie.inpsyde.com/docs/request-support/
Thanks!
Kind regards,
Niklas
Hi @niklasinpsyde,
this behavior only occurs when it is a subscription product. Therefore, you need to keep the WooCommerce Subscriptions plugin active as well.
Have you tried creating a subscription product and creating a percentage 100% code in the coupons?
We also only have two payment methods running through Mollie for subscriptions active in use. The others are all disabled in the settings. Maybe the combination of active payment methods is a cause?
On staging we tested it as you described: Disable all plugins except WooCommerce, WooCommerce Subscriptions and Mollie. We have also enabled the twentytwentyone theme. Still the same behavior.
Hi @niklasinpsyde,
with version 6.6.0 we have the same behavior.
