Support » Plugin: Shield Security - Scanners, Security Hardening, Brute Force Protection & Firewall » 10.2.2 taking down sites – Just FYI

10.2.2 taking down sites – Just FYI

  • Resolved Roy Randolph

    (@karthost)


    1 year, 4 months ago

    I have already open a ticket with Paul over at Shield Security. This is mainly for those that might be using a the free version, we are using Pro.

    The latest version of Shield 10.2.2 is taking down sites, our quick work around is to SFTP (FTP) to your /content/plugins/wp-simple-firewall and rename the folder of the plugin. (you will need to rename when all is fixed)
    That will immediately bring your site back up.

    We have had many sites go down this morning.

    You know sometimes things happen. And we have the highest faith in Paul and his team to get things worked out.

    Roy

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Paul

    (@paultgoodchild)

    1 year, 4 months ago

    Hi Roy,

    Replied to your ticket there… We released 10.2.2 to address that error.

    Can you double check it’s fixed with the latest?

    Thread Starter Roy Randolph

    (@karthost)

    1 year, 4 months ago

    UPDATE – Please be advised as Paul mentioned, that the Shield Security version 10.2.2 is the fix to this problem. 10.2.2 is what you will want to be using at this time.

    We have upgraded multiple sites with it, and all working fine on our end.
    Sorry for any confusion I may have added.

    • This reply was modified 1 year, 4 months ago by Roy Randolph.
    Plugin Author Paul

    (@paultgoodchild)

    1 year, 4 months ago

    Thank you for reporting the issue, Roy, and sorry again for the troubles this has caused!

Viewing 3 replies - 1 through 3 (of 3 total)
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