1 star after 5+ years: defaced our website without consent

  • nrytl

    (@nickrytlewski)


    1 month, 3 weeks ago

    The fact is your plugin defaced our website in such a violating way that I will never recommend it to anyone.

    The worst offense is adding a giant LINK button to every single product page, larger than the add to cart button, without warning, and without consent.

    Then to add insult to injury, the new “feature” is also presently impossible to disable, as confirmed by the latest support tickets. I’m sure that will be rectified before long, but in the meanwhile here’s the hack we had to employ just to get rid of the defacement to our website:

    setTimeout(function() {
    var el = document.getElementById('wc-stripe-express-checkout-element');
    if (el) el.parentNode.removeChild(el);
    }, 500);


    • This topic was modified 1 month, 3 weeks ago by nrytl.
Viewing 1 replies (of 1 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    1 month, 3 weeks ago

    Hi @nickrytlewski,

    Thank you for reaching out, and I’m truly sorry for the frustration this has caused. I completely understand how concerning it is to see a payment method enabled on your store without your consent.

    I want to assure you that we’re fully aware of the issue with the Link button being unable to be disabled, and we’re actively working with Stripe to resolve it as a priority. In the meantime, if you’d like Link disabled on your Stripe account right away, please get in touch with us here and we’ll take care of it for you: https://woocommerce.com/my-account/contact-support/#contact-us

    I also noticed you’ve implemented custom code as a temporary workaround while we work on a permanent fix. Please know that enabling Link without merchant consent is absolutely not our intention. This was triggered at the account level, and we’re prioritizing a proper solution for all affected merchants as quickly as possible.

    Thanks so much for your patience and for flagging this. We’ll keep you updated as soon as we have more information to share.

Viewing 1 replies (of 1 total)

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