• Resolved laraider

    (@laraider)


    The seo-by-rank-math/rank-math.php extension has been disabled due to an error: The extension file does not exist.

    Hello, I see that for this update 1.0.43, you say that if we deactivate the plugin, our account will be deleted:
    “Improved: As soon as someone deactivates the plugin, the site connected to the Rank Math account is also deleted”.

    But with each new update I have this problem … the update fails and the plugin is systematically deleted. Each time I have to redownload the latest version on your site and add it via my ftp and delete the ‘maintenance’ file which was created at the same time.

    https://www.laraider.com/wp-content/uploads/2020/05/rkmath.jpg

    Will my account be deleted each time I update your plugin because it will be binding each time!

    Will I lose all the settings I made in the plugin or the settings I made in each of my pages?

    Thank you .

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter laraider

    (@laraider)

    There I just reinstalled it and I have these lines of errors:

    Warning: include(/web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/vendor/autoload.php): failed to open stream: No such file or directory in /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php on line 261
    
    Warning: include(): Failed opening '/web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/vendor/autoload.php' for inclusion (include_path='.:/usr/local/lib/ZFramework') in /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php on line 261
    
    Fatal error: Uncaught Error: Class 'RankMath\Installer' not found in /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php:275 Stack trace: #0 /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php(185): RankMath->instantiate() #1 /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php(164): RankMath->setup() #2 /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php(502): RankMath::get() #3 /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php(506): rank_math() #4 /web3/laraider/www/wp/wp-admin/includes/plugin.php(2255): include('/web3/laraider/...') #5 /web3/laraider/www/wp/wp-admin/plugins.php(177): plugin_sandbox_scrape('seo-by-rank-mat...') #6 {main} thrown in /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/rank-math.php on line 275
    Thread Starter laraider

    (@laraider)

    I have reinstalled the latest version again and there it is good, it works again.

    But if every update I have to reinstall everything, it’s painful 🙁

    Otherwise, I always like using your plugin which I find simple and very good 🙂

    Thread Starter laraider

    (@laraider)

    And now… this 🙁

    Warning: openssl_decrypt(): IV passed is only 6 bytes long, cipher expects an IV of precisely 16 bytes, padding with \0 in /web3/laraider/www/wp/wp-content/plugins/seo-by-rank-math/includes/class-data-encryption.php on line 121

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Can you please tell us if the updating issue is happening only with the Rank Math plugin or any plugin on your website?

    For the 2nd issue, can you please disconnect your Rank Math account from here:

    /wp-admin/admin.php?page=rank-math&view=help
    or
    /wp-admin/network/admin.php?page=rank-math

    and then reconnect.

    Then, disconnect the Search Console from here:
    /wp-admin/admin.php?page=rank-math-search-console

    and then reconnect from here
    /wp-admin/admin.php?page=rank-math-options-general#setting-panel-search-console

    Looking forward to helping you.

    Thread Starter laraider

    (@laraider)

    Hello 🙂

    1) I only have this problem with your plugin, since 2 updates already.

    2) Thank you, I have deactivated and reactivated my license and I no longer have the error line.

    ——————

    Bonjour 🙂

    1) Je n’ai ce problème qu’avec votre plugin, depuis 2 mises à jour déjà.

    2) Merci, j’ai désactivé et réactivé ma licence et je n’ai plus la ligne d’erreur.

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @laraider

    After enabling the error log on your website, can you please update to the latest update we released a couple of hours back and see if the error pops up again?

    Looking forward to helping you. Thank you.

    Thread Starter laraider

    (@laraider)

    Good evening, I just made the last update (1.0.43.1) and for once, I had no problem !!! Thank you 🙂

    Plugin Author Rank Math SEO

    (@rankmath)

    Hello @laraider

    Glad that helped and sorry for any inconvenience that might have been caused due to that.

    Please feel free to reach out to us in case you need any other assistance. We are here to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘1.0.43 : seo-by-rank-math/rank-math.php extension disabled due to an error’ is closed to new replies.