0 Star Ratings Should be 4.7

  • Resolved vbaaccess

    (@vbaaccess)


    5 years, 2 months ago

    Hi Team, I am using your plugin on two websites on totally different hosts. I just noticed the star ratings how gone to 0.0. When I click “See All Reviews” link the popup shows the correct star ratings on both websites. I am lost as to why this happened.

    I have checked the Google Places API and Google Places ID keys, they are both correct. I tried deleting the widget and re-stating it but the star ratings still are 0.0.

    WordPress 4.9.9 is used on both websites and your plugin is the latest version.

    Other websites is: https://www.coolangattaseniors.com.au/

    Google Reviews Widget is in the footer i.e. bottom of each page.

    Your help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter vbaaccess

    (@vbaaccess)

    5 years, 2 months ago

    I found the issue. I accidentally deleted the two tables created by this plugin on both websites. I deactivated/deleted plugin and reinstalled it and set the Google Places API and Place ID and now is working.

    I used WP Optimize tables feature to delete unused tables deleted them by accident. Just be careful when using this plugin.

    Issue now resolved.

    Plugin Author richplugins

    (@richplugins)

    5 years, 2 months ago

    Hi,

    Thanks for notify us!

Viewing 2 replies - 1 through 2 (of 2 total)
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