• Resolved michelletmc

    (@michelletmc)


    Hi, I have updated the plugin to the latest version and tried connecting and reconnecting the account, but I am getting this error.

    ## ENV INFO ##
    Site URL: https://www.brenmarinc.com
    Home URL: https://www.brenmarinc.com
    Wordpress Version: 5.5.1
    PHP Version: 7.4.10
    SAPI: apache2handler
    WEB Server: Apache

    ## Cache ##
    Path: Unable to create /nas/content/live/brenmar/wp-content/uploads/ei-cache
    Images in cache: 0

    ## USERS: ##
    array (
    ‘id’ => ‘17841434569736322’,
    ‘token’ => ‘IGQVJYXzhnOUZAtd095ZAUVOR0paZA1RST01nLXdGMl95VlNxZA0c4ZAFo2bEJGUzQ5M3BDZAXc3SE5vTVBLY3RHU05MTW5QeVZABVlpPUVZALRUE2RmplV19rN3VSSUV2dlhJQll1Q2dTWG93’,
    ‘username’ => ‘brenmar_inc’,
    ‘business’ => false,
    )
    ## API RESPONSE ##
    brenmar_inc: Success!

    ## DATABASE ##
    Version: 1.0.5

    *Media*
    Count: 0
    CREATE TABLE wp_enjoy_instagram_media (
    id bigint(20) NOT NULL AUTO_INCREMENT,
    image_id varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    image_ids varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    image_link varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    image_url text COLLATE utf8mb4_unicode_520_ci NOT NULL,
    thumbnail_url text COLLATE utf8mb4_unicode_520_ci NOT NULL,
    user varchar(225) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    caption longtext COLLATE utf8mb4_unicode_520_ci NOT NULL,
    likes mediumint(9) NOT NULL DEFAULT ‘0’,
    moderate varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    date bigint(20) NOT NULL DEFAULT ‘0’,
    UNIQUE KEY id (id)
    ) ENGINE=InnoDB AUTO_INCREMENT=10 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

    *Hashtag*
    Count: 0
    CREATE TABLE wp_enjoy_instagram_hashtags (
    id bigint(20) NOT NULL AUTO_INCREMENT,
    image_id bigint(20) NOT NULL DEFAULT ‘0’,
    hashtag varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    moderate varchar(20) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT ”,
    UNIQUE KEY id (id)
    ) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

    ## ACTIVE PLUGINS: ##
    Contact Form 7: 5.3
    Contact Form CFDB7: 1.2.5.3
    Enjoy Instagram: 5.2.0
    Slider and Carousel Plus Widget for Social Media: 1.9.3
    Slider Revolution: 6.2.22
    TheGem Theme Elements (for WPBakery): 4.5.5
    Wordpress Page Widgets: 3.9
    WPBakery Page Builder: 6.4.1
    Yoast SEO: 15.2

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author designemotions

    (@designemotions)

    Hi michelletmc,
    thanks for contacting us,
    I see that the number of media is also 0. You previously had a version with the old API, go to Diagnostic and click on Re-install database, this operation rewrites the tables created by our plugin that with previous versions were different, for that does not write anything. This operation removes the old tables and rewrites them according to the new code

    Let me know

    Plugin Author mediabeta

    (@mediabeta)

    Howdy!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, let us know!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘0 Images in Cache’ is closed to new replies.