⭐ 1 Star – Poor Support and Unresolved Issues

  • fahadsafi123

    (@fahadsafi123)


    1 month ago

    I had high hopes for the Royal Elementor Addons plugin, but unfortunately, the experience has been disappointing. A major issue in the plugin causes the Elementor editor to malfunction — specifically, whenever I try to edit a section or column, the panel resets to the default elements panel, making editing impossible.

    I reached out to their support team with detailed information, but received no response whatsoever. It’s been 5 weeks, and the silence is unacceptable for a plugin that many rely on for site building.

    I cannot recommend this plugin.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 month ago

    Hi fahadsafi123,

    It’s very unfortunate that, as you mentioned, you’re experiencing a problem and needed our assistance which you haven’t received in a timely manner. We sincerely apologize for this. However, it is a bit unusual that you haven’t received any response to your detailed message for 5 weeks. We will do everything we can to help you within our capabilities and competence.

    Kind Regards

    Givi

Viewing 1 replies (of 1 total)
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