Support » Plugin: Total Upkeep – WordPress Backup Plugin plus Restore & Migrate by BoldGrid » ✗ Unable to upload backup file. Invalid nonce.

  • Resolved davbot

    (@davbot)


    Total upkeep and premium installed with boldgrid Key, installing on all sites on our servers to hold off-server backups to a google drive.

    getting ✗ Unable to upload backup file. Invalid nonce. on certain sites once I go to upload the first manual backup to google drive.

    • This topic was modified 2 months ago by davbot.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jesse Owens

    (@jessecowens)

    Hi @davbot
    We’ve also received one other report of this issue, and our developers are currently investigating.

    It looks like scheduled backups are still uploading to remote storage locations in the meantime. We’ll update you here as soon as we release a fix.

    davbot

    (@davbot)

    yeeeeeee!
    Thanks for letting me know that the scheduled ones are functioning! I have just been sending the first one by dl/up in the meantime. I have also noticed that on my manual backup, I don’t get a copy of the db but I do on the scheduled. Is this a known thing as well?

    Plugin Author Brad Markle

    (@bwmarkle)

    Hi @davbot,

    We’ve released Total Upkeep 1.14.4 – which should resolve the ✗ Unable to upload backup file. Invalid nonce error. If you can, please update and test again.

    I have also noticed that on my manual backup, I don’t get a copy of the db but I do on the scheduled. Is this a known thing as well?

    I’m not aware of this issue, but we can definitely look into it for you. We’ll need a copy of the log files for further help with troubleshooting. This one minute video can help you find the log files – https://www.youtube.com/watch?v=UHkBe07ma_k – You can just go to Total Upkeep > Tools > Logs > and find the “archive” log where your db is missing.

    Thanks!
    – Brad

Viewing 3 replies - 1 through 3 (of 3 total)
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