Support » Plugin: MailChimp Forms by Optin Cat - Grow Your MailChimp List » Сontacts do not fall into my list.

  • gokul108


    Help me please. When I turn on Double opt-in – NO, contacts do not fall into my list.

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  • Plugin Author fatcatapps


    Hello Gokul108,

    Thanks for reaching out.

    If Double Optin is enabled, your subscribers will need to confirm their subscription by clicking a link in a confirmation email that will be sent to them. Until they do this, no information will be added to your lists.

    If the confirmation email is not going through, please make sure you have properly connected to Mailchimp via API key, received a green check, and selected a list. Also, make sure you are testing with an email that is not already part of your lists.

    And please be aware we were experiencing an issue where single optins were being treated as double for a while. That may have lead to some confusion, but that has since been resolved.

    Let us know what you find, and we will see if we can be of further assistance.


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