Support » Plugin: Popup Maker - Popup for opt-ins, lead gen, & more » Перестал работать

  • Заменил на другой плагин. На одном сайте перестал открываться, а это была форма обратной связи, итог – отток клиентов. На другом из-за него woocmmerce не выводил товары!
    2 звезды за то что когда-то хорошо работал.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @yliadr – Sorry to hear that you ran into trouble. That said if you take a look at recent support threads, specifically surrouding the recent WP updates you will see that many users faced issues, but none of them were from our plugin.

    To be clear our plugin relies on JavaScript to work. If other plugins or themes have broken JS on your site it can absolutely cause your popups to stop working suddenly.

    WP 5.6 came with some major JS based changes that led to many themes breaking. Unfortunately we can’t do anything on our end to prevent that, only guide you to finding these issues and then hope your theme or other plugin authors will work to resolve them.

    I’d check to see if you have JS errors on your site, if so then you can likely guarantee that the issue was not with us: https://docs.wppopupmaker.com/article/373-checking-javascript-errors

    If so I’d ask you to kindly update the review accordingly.

    For reference here are 4+ pages of users reporting their popups broke, not 1 was found to be related to something other than what I described above: https://wordpress.org/support/topic/wordpress-5-6-js-errors/

    Thread Starter yliadr

    (@yliadr)

    @danieliser, the sites where Popup stopped working were on WP 5.5. Were WP 5.6 and conflict with Woocommerce othe then and plugins work greate. And https://popup-builder.com/ work to

Viewing 2 replies - 1 through 2 (of 2 total)
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