Further information required
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Vinny
Thanks very much for your plugin.I had the problem where users in my forum would tick (notify me of replies) but no emails notifications were received.
I researched this issue online and found it was a common problem.To resolve it I tried the following:
1. deactived my mail plugin (Postman smtp): No success
2. installed the plugin (AsynCRONous bbPress Subscriptions): No successI then installed your plugin and it fixed the problem. Nice, thank-you, but are you able to explain why your plugin worked to fix the problem?
I would also be very grateful if you could help me with the following:
1. I currently have the following two plugins still installed. There is no conflict with your plugin, however, do I still need them, or can your plugin handle the issues they address:
http://www.rewweb.co.uk/reply-subscribed/
http://www.rewweb.co.uk/topic-subscribe/2. When I use the short codes [topic-url] or [reply-url] in the email template settings, the resulting emails, when they get sent out, do not have a hyperlink (just the link in plain text). How can I fix this? That is, when my users receive a notification email I want it to include a hyperlink so that they can just click on the link and don’t have to cut and paste it to a browser.
3. I have read all of your documentation, however I am still very unclear what the “BBpres Forum Subscriptions Overide” setting in your plugin does?
Thanks in advance for your kind assistance. I wish you all the best for the new year.
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Hi Khunmax,
I’m glad you like the plugin. Let’s go by parts.
I had the problem where users in my forum would tick (notify me of replies) but no emails notifications were received.
Do you mean the core reply notification offered by bbpress core?
I then installed your plugin and it fixed the problem. Nice, thank-you, but are you able to explain why your plugin worked to fix the problem?
That depends on your settings. The actual mailing out is just a call to
wp_mail(), so there’s no magic there. If you selected roles for mailout in the settings, then the problem is likely that something was interfering with the core mailouts. Role mailouts by bbpnns are triggered by the actions called when a new topic or reply is created. Core notifications are also initiated by the new topic/reply action, but there are more actions/filters involved. One of your plugins may be interfering.I currently have the following two plugins still installed. There is no conflict with your plugin, however, do I still need them, or can your plugin handle the issues they address:
http://www.rewweb.co.uk/reply-subscribed/
http://www.rewweb.co.uk/topic-subscribe/I’m not familiar with those plugins. What do they address?
When I use the short codes [topic-url] or [reply-url] in the email template settings, the resulting emails, when they get sent out, do not have a hyperlink (just the link in plain text). How can I fix this?
Something is interfering with my plugin (conflict). I suspect the same thing that’s causing the original issues you described may be causing this one, too. It doesn’t look like my plugin is being triggered at all, as the tags will always be replaced when the message is built.
I have read all of your documentation, however I am still very unclear what the “BBpres Forum Subscriptions Overide” setting in your plugin does?
It’s an option to replace the bbpress core mailouts with the bbpnns template and preferences (html/plain/both types). With this option, you typically don’t select any roles to send notifications to, but rely on the users clicking the subscription options for forums and topics (to notify of topics and replies, respectively).
I recommend testing everything without those 2 plugins installed, as I suspect they may be causing your problems.
Let me know if this helps.
Happy New Year!
Vinny
Hey vinny
Thanks very much for your swift reply.Just some background for my curiosity. I like to keep the amount of plugins that I run to a minimum. I also run my own functionality (snippets) plugin. Your plugin solved the issue (THANKS) but if it is something I could just tweak, or a snippet I could add to my functionality plugin that would be preferred.
1. Yes I mean the core receive replies to topic function of BBpress. It wasn’t working. That is, a user would tick to receive, but no emails were going out.
2. The reply subscribe plugin basically changes the default bbpress setting so that the tick box to opt in for notification of replies is always in the ticked position. The description for the plugin is as follows:Currently when responding to topics in bbPress the default “Notify me of follow-up replies via email” is left blank. This means that despite subscribing to a topic, when you post a response but forget to tick this box, then you are unsubscribed from the topic.
This plugin changes the default “Notify me of follow-up replies via email” from blank to ticked.
Also the default is not to subscribe you to topics you create – this plugin also fixes that.
In other words for topics and replies, the box is ticked, so you’ll be subscribed unless you untick it !
3. The description for the topic subscribe plugin is as follows:
When users subscribe to forums, they are not automatically subscribed to new topics in those forums.
This plugin fixes that !
4. This is what I have in the email template setting for your plugin:
Hello
A new reply has just been posted by [reply-author].
Topic title: [reply-title]
Topic url: [topic-url]Kind Regards
But when the notification email arrives the topic url is not a hyperlink, it is just plain text:
Hello
A new reply has just been posted by Golden Boy.
Topic title: Reply To: Best phone Option?
Topic url: https://mysite.com/forums/topic/best-phone-option/Kind Regards
Note: it shows up as a hyperlink in this post though.
Thanks again Vinny. I am looking forward to your reply.
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