@designer10 – We do not have anything specific to U-Design themes but it is not uncommon for themes that include functionality outside the general scope of design to have conflicts with plugins.
Without more information of the exact issue at hand we really cannot offer too much more than to suggest submitting a Bug Report (http://www.nextgen-gallery.com/report-bug/ … please reference this topic) and we will try to help you sort out the issue if you are not able to get any help from the theme author.
Thanks!
– Cais.
Thank you. I will submit a Bug Report now. For your reference, the site is http://www.exhibitexpressinc.com – Currently it displays a static image which should be a slider of 4 different images. Of course it works if I deactivate the plugin.
Again, thank you.
Sue
@designer10 – Depending on how the theme implements its sliders will be the starting point. We can continue this discussion from the Bug Report.
Thanks!
– Cais.
Hi. We’ve bumped into the problem: our sliders (specifically Cycle 3) no longer slide. None of us who has looked at that part of U-Design (and I’m by far the least-qualified) can “see” what the problem might be. They have worked well in the past. What’s changed is that we upgraded the template last week and so we suspect (are guessing) that there’s a new incompatibility in the software.
We’ve also noticed that when you try to upload a new file to link to, we no longer have the option to select from the internal Media Library, nor does the selection remain when we Save Changes (it reverts to what’s there now).
(If you go to our web site you will see that we’ve placed a single, static slide there for now.)
Appreciate any insights or confirmation of our suspicions…
Cheers.
(Web site at )
@alansmithdigivizer – It would be much better for you to start your own topic for this as the OP was over nine months ago … much has changed.
Also, have you addressed this with the theme author as well … they may be aware of this issue and may also have a possible solution.
Thanks!
– Cais.
