• Hello, I’ve been having issues with my contact form on the site I’ve been building for a client. Recently they have not gotten any of the emails sent to their email, but they are in an inbox within wordpress’s site.

    Updated the my email plugin today, thought that would fix the situation but was showed an error stating there was no subject to the email. Would there be any sort of fix for this?

    • This topic was modified 5 days, 18 hours ago by gcayers2.

    The page I need help with: [log in to see the link]

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  • Plugin Support Darshana

    (@darshanaw)

    Hi @gcayers2,

    Thanks for reaching out! You’re getting that error because your form is trying to send an email without a subject line, which can cause sending problems or trigger an error in WP Mail SMTP.

    I’d recommend checking your contact form plugin’s notification settings to see if there is an option to set a subject line for the email notification. Once a subject is added, that may resolve the issue.

    Since you mentioned that the messages are being stored in an inbox inside WordPress, the form itself is likely still collecting submissions, but the email notification settings may need to be adjusted.

    If your current form plugin makes this difficult, you might also consider switching to a plugin like WPForms, which makes it easier to manage notification emails and subject lines.

    I hope this helps. Thank you!

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