ERR_CONNECTION_REFUSED

  • Resolved op2409

    (@op2409)


    8 months, 2 weeks ago

    Hi, 

    after installing wf-plugin and the free wf licence code the installation broke and since that time my site isnt reachable for anybody. https://parr.pro. (ERR_CONNECTION_REFUSED ) In WF dashboard i got the message that my site ist under control of another account??? What does this mean.  Maybe its trouble, cause i had a fever insatllation? Nevertheless my site is totally dowwn and i want it back. Please erase every data about me and give me my site back!!! i did all the things over ftp deactivate and so on – propblem exist. Before installing site is running very good.

    thanks Oliver

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    8 months, 2 weeks ago

    Hi @op2409,

    I see your site is back now when I visit. Were you or your host able to find out why the site went down during the license registration process from the server/PHP error logs? Some server environments might need additional attention to detect IPs correctly or not kill scans but the plugin doesn’t generally render sites unusable on activation.

    These resources might help you out:
    Get Started With Wordfence In 15 Minutes: https://youtu.be/22QKoELf-no
    Wordfence’s Free Learning Center: https://www.wordfence.com/learn/

    The email address used for license delivery is used for that purpose only and not stored by us.

    Many thanks,
    Peter.

Viewing 1 replies (of 1 total)

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