• Resolved xephasdigitals

    (@xephasdigitals)


    The visual editor under the Email notification and submission details not working

    It just brings a plain text without formatting tabs

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @xephasdigitals

    I hope you are doing well today.

    It might be due to a Javascript conflict with other installed plugins or your browser extensions, in order to pinpoint the issue, if possible please share a screenshot from your browser console logs:
    https://www.jivrus.com/resources/articles/technical/how-to-open-browser-console-log

    You can try following these steps to identify the issue:
    1. Try opening the form editor in incognito or private tab
    2. Use a different browser and check how it works on other browsers
    3. If it was working fine on other browsers please clear your browser cache and disable the browser extensions, some of them can cause conflicts

    Kind Regards
    Amin

    Thread Starter xephasdigitals

    (@xephasdigitals)

    Do you mean this?

    Thread Starter xephasdigitals

    (@xephasdigitals)

    The issue was due to a plugin conflict, but it has now been resolved.

    Thank you for your prompt response—I truly appreciate it.

    By the way, Forminator is an excellent plugin!

Viewing 3 replies - 1 through 3 (of 3 total)

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