Hi @deniseb1985
Thank you for reaching out! I understand that you want to hide the address notification that pops up. This message appears because WooCommerce is double-checking your location for shipping. If shipping zones are set up, it defaults to those. To turn this off, you’ll need to adjust some settings. Here’s a guide to help you set up your shipping zones properly: https://woocommerce.com/document/setting-up-shipping-zones/
Also, just to confirm, is the WooCommerce address validator you mentioned a third-party plugin you installed? It would help if you could share more details about it and a screenshot of the exact notification you’re seeing. You can use snipboard.io to take a screenshot and share the URL here.
Looking forward to your response.
Hi Reynier,
Thank yo so much for your reply.
Yes, it’s a third party plugin. You asked for a screenshot: https://snipboard.io/TB2IxX.jpg
It’s the notificaton that says: Klant komt overeen met zone ‘Locaties worden niet gedekt door overige zones’
Hi @deniseb1985
Thank you so much for sending over the screenshot, this really helps. The message “Klant komt overeen met zone ‘Locaties worden niet gedekt door overige zones'” means “Customer matches zone ‘Locations are not covered by other zones’ (for others reading this thread). This implies the address entered is matching a shipping zone that doesn’t have any shipping methods assigned to it.
To resolve this, you can check your shipping zones in WooCommerce to make sure that each zone has at least one shipping method assigned. If a zone is meant to exclude shipping, you might want to remove that zone or adjust its settings.
Here’s a support document about how to manage shipping zones in WooCommerce: https://woocommerce.com/document/setting-up-shipping-zones/
If that’s not the issue, the Address Validator plugin might be incorrectly identifying the zone. In this case, please check with the plugin’s support team for how to adjust or update the plugin’s settings to match your shop’s configuration.
Let me know how it goes.
Thank you so much for your help.
I found the cause of the problem. I still have to adjust the notification but at least it’s more or less appropriate now.
Hi @deniseb1985,
I found the cause of the problem. I still have to adjust the notification but at least it’s more or less appropriate now.
Glad to hear it – thanks for letting us know!
I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.
