403 on save

  • Resolved modusmongo

    (@modusmongo)


    3 years, 3 months ago

    Hello. After the latest update, I’m getting 403 mesages when I try to save table entries. I did a search for ‘TablePress’ in the ‘posts’ table of my SQL DB. The only result was this one (sorry it’s messy ;-):

    IDpost_authorpost_date  1post_date_gmtpost_contentpost_titlepost_excerptpost_statuscomment_statusping_statuspost_passwordpost_nameto_pingpingedpost_modifiedpost_modified_gmtpost_content_filteredpost_parentguidmenu_orderpost_typepost_mime_typecomment_count Edit Copy Delete

    9144 1869 2023-02-10 08:55:482023-02-10 13:55:48[[“Opportunity“,”Date”,”Mode“,”To…Currently Enrollingpublishclosedclosedcurrently-enrolling2023-02-10 09:19:282023-02-10 14:19:280https://vpaonline.org/?post_type=tablepress_table&…0tablepress_tableapplication/json

    Where are the entries for this table. You can see that there is one entry under “Opportunity” “Lessons in Leadership with Ted Lasso & More” which has no link. This is because, when I try to enter the link, I get a 403 error.

    Which part of the plugin, or database, do I need to relax permissions for, so that it will work.

    Thanks!

    • This topic was modified 3 years, 3 months ago by modusmongo.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    3 years, 3 months ago

    Hi,

    thanks for your post, and sorry for the trouble.

    I’m afraid that this HTTP 403 error indicates a server configuration problem, that is outside of the control of TablePress.
    Here, your server’s security or firewall software are configured too strictly. They don’t seem to like something about the data that is sent from your browser to the server (it could be the structure, the size, or even the content of the data). This then triggers a security rule (because that software falsely thinks that an attack is happening) and the request is blocked with that “403 Forbidden” server error.
    You would need to get in touch with the server admin or the webhost’s support team here. They should be able to find the exact cause, and the rule that triggered this, in their server error log files. Then, they can adjust the configuration so that the false positive is no longer triggered.

    Regards,
    Tobias

    Thread Starter modusmongo

    (@modusmongo)

    3 years, 3 months ago

    Hi Tobias. Thanks for your help.

    The strange thing is that I can make a simple text change in the table cell, but I cannot insert an HTML link. Do you think that the database could be rejecting certain characters? Here’s the link:

    https://vpaonline.org/vpa-tailored-professional-learning-opportunities-at-your-school-or-district/#lasso

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    3 years, 3 months ago

    Hi,

    that’s what I meant with “even the content of the data” above. It seems that your server’s firewall or security software (not the database!) doesn’t like HTML code in the transferred data. I can only recommend to ask the web host’s support team for help, as indicated above.

    Regards,
    Tobias

    Thread Starter modusmongo

    (@modusmongo)

    3 years, 3 months ago

    Okay. Thanks a lot.

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    3 years, 3 months ago

    Hi,

    sure, no problem! Please let me know what they find!

    Best wishes,
    Tobias

Viewing 5 replies - 1 through 5 (of 5 total)

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