Hi @npwebsolution,
Thank you for reaching out to us about this. I’m happy to help.
I have a short list of things that we can check:
- Can you flush the permalinks to see if this helps clear the issue?
- Do you have a security plugin installed and active? If so, can you disable it to see if this helps?
- Check with your web host to see if they are using ProxyCache on their hosting server? If so, ask then to disable it.
- Check with your web host to see if they are using mod_security. If so, ask them to disable it.
- Are you using Cloudflare? If so, make sure they are not blocking our plugins.
Please let me know if any of this helps.
Thank you so much,
Chad
Hi @cmccullough1967
Thank you for the checklist. It was mod_security OWASP3 920600: Illegal Accept header: charset parameter rule blocking the request.
Cheers