Regarding Popup Maker Plugin.

  • Resolved bharti18

    (@bharti18)


    3 years, 10 months ago

    Hello,
    I’m using this Popup Maker plugin on my WordPress Website. I’m using DIVI theme.
    When I’m enable the popup which I created, My site is not working Properly! May I know what’s the reason and How to fix this!?
    Thank you.
    Have a great day!

Viewing 1 replies (of 1 total)
  • Bel

    (@belimperial)

    3 years, 10 months ago

    Hi @bharti18

    Thank you for your reaching out, and we’re sorry the site does not work when you enable the popup.

    We think there is a plugin conflict and affect Popup Maker to run with Divi theme.

    Could you test if there are plugin conflicts on your site?

    Please see it here – Test if a Plugin or Theme Interferes with Popup Maker

    We hope that helps. Let us know how it goes.

    Should the issue persists, could you share the link page where the popup is active?

    Please, could you send it as a support request on our website for security? Here’s how to:

    1. Go to https://wppopupmaker.com/support/#submit-a-support-ticket
2. Click Other Support
3. Fill in the form
4. Click SUBMIT

Here's a screen capture for your reference: https://share.wppopupmaker.com/geudGzB4

    Thank you!

Viewing 1 replies (of 1 total)

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