Hi,
I am sorry to hear about the issue you’re experiencing. I am happy to help out.
Sydney Pro adds extra footer options. And this might not able retain your Sydney free footer due special settings you made with it before. For that reason, you’d need to do footer settings adjustments when Sydney Pro is active by going to the Appearance menu > Customize > Footer.
Afterwards, you may need to go to Appearance > Widgets menu and ensure your widgets are in correct location.
Hope this reply helps.
Regards,
Kharis
ok got this, is there any option to copy and paste or import the footer like
https://demo.athemes.com/themes/?theme=Sydney
?
Hi @kreativkarlsruhe,
Thank you for getting back.
1. Install the Starter Sites for Elementor plugin and activate it;
2. Go to Appearance menu > Starter Sites and choose Original (free) demo
3. Disable all import options except Widgets. See this screenshot for visual guide
4. Once import finished, visit your widgets panel (Appearance > Widgets) to do some adjustments as you may get extra widgets added to Sidebar during import process in the background
Hope this reply helps.
Regards,
Kharis
ok thanks, but see i can not change the widgets… no chance
but i cant change the widgets, see attached file, there is no chance to change anything…
please see attached file:
[video src="https://steco-haus.de/wp-content/uploads/2021/09/stecohaus.mp4" /]
Hi,
Thank you for getting back.
Seems likely you’ll need to try the Classic Widgets. So you’ll get the block-based widgets disabled once the plugin activated.
Regards,
Kharis
Hi doesnt work
is it possible you can check in on site? or fix it on site? we have this ugly footer now for 5 days, looks very shitty to our customers…
Hi,
Thank you for getting back.
> is it possible you can check in on site?
Sharing the site’s admin access is currently not allowed here as per the Forum Guidelines.
If still, you are needing further inspections, please write us at our own support channel at https://forums.athemes.com/.
Regards,
Kharis
