• Resolved talihaq

    (@talihaq)


    Report number: AYTJJDSW

    Hello,

    I’m having an issue where toggling CSS Combine and CSS Combine External and Inline on ruins the site design. I saw other people have the same issue and followed the advice there and am running the dev version in Toolbox, but doesn’t seem to fix the problem. Running debug mode gets rid of the issue.

    The linked page is a staging site with these settings applied. The live site (same link as staging without ‘staging’ at the end) is running without CSS Combine and CSS Combine External and Inline, but the issue with that is it won’t load at all on my mobile without CSS Combine and CSS Combine External and Inline turned on!

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    but the issue with that is it won’t load at all on my mobile without CSS Combine and CSS Combine External and Inline turned on!

    does it load all CSS when plugin OFF ?

    if you only enable Combine , but not combine ext/inl , how does that go ?

    Best regards,

    Thread Starter talihaq

    (@talihaq)

    Hi qtwrk,

    Yes, everything works fine when the LS Cache plugin is off.

    If I only enable combine but not combine ext/inl I still get the same issue with everything out of order.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    okay , so

    combine ON + combine ext/inl OFF = issue ?

    if that so , you need to locate which file(s) to exclude

    you can first , try use

    wp-content
    wp-includes

    in the CSS excluding list , save , purge all , check again

    if this works , then remove wp-includes from list , save and purge

    if this still works , then means the file is inside of wp-content

    most of its content are located in theme and plugins , then next step you can use

    wp-content/plugins
    wp-content/themes

    in exlcude list , save , purge all , check again

    repeat the process to keep narrow down the directory until you pin down the ones that cause the issue

    Best regards,

    Thread Starter talihaq

    (@talihaq)

    Hi,

    It hasn’t worked completely. Most of the images and layout features are in their place now and sized correctly, but the nav bar colour has turned a different colour, the footer background is supposed to be white but it’s turned black, and when I click on the menu, the links don’t show up (looks like they’ve turned white because I can click on where they’re supposed to be and navigate elsewhere).

    Plugin Support qtwrk

    (@qtwrk)

    are you sure the issue is from combine ?

    please try export your current setting then reset to default setting with only CSS combine enabled, see how it goes

    Thread Starter talihaq

    (@talihaq)

    Looks like

    CSS Combine ON
    Combine Ext+In OFF

    and CSS Exclude:
    wp-content
    wp-includes

    Fixes the issues.

    Thread Starter talihaq

    (@talihaq)

    wp-content
    wp-includes

    Removed wp-includes from above and no issues. So changed the CSS Excludes box to say:

    wp-content/plugins
    wp-content/themes

    Now site layout is messy again.

    Plugin Support qtwrk

    (@qtwrk)

    what if

    wp-content/plugins
    wp-content/themes
    wp-includes

    or

    wp-content/themes
    wp-includes

    or

    wp-content/plugins
    wp-includes
    Thread Starter talihaq

    (@talihaq)

    Still seeing the issue with all of those I’m afraid.

    Plugin Support qtwrk

    (@qtwrk)

    huh ?

    please confirm if

    wp-content
    wp-includes

    works , but

    wp-content/plugins
    wp-content/themes
    wp-includes

    doesn’t work ?

    you did purge all after you change the setting , and keep combine ext/inl to OFF, right ?

    Thread Starter talihaq

    (@talihaq)

    Sorry! Hopefully this is clearer:

    wp-content
    wp-includes

    This works. Everything on the site looks perfect and as it should with the above. Loading fine on mobile too.

    wp-content/plugins
    wp-content/themes
    wp-includes

    This doesn’t work. Everything is messed up again when I use this.

    Yes, did purge after changing settings and combine ext/inl has been OFF.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    okay , then this has become a very interesting and weird issue

    please create a ticket in our system

    we will investigate it further

    Best regards,

    Thread Starter talihaq

    (@talihaq)

    Hi qtwrk,

    Thank you for all your help so far!
    I created a ticket but just realised I sent the wrong password for log in. I did give my email address – will someone from the team contact me to request a new one?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    don’t worry , someone will contact you.

    Best regards,

Viewing 14 replies - 1 through 14 (of 14 total)

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