• Resolved bozenaaz

    (@bozenaaz)


    Hello, when trying to save changes, update button stays green and changes are not saved. I’ve tried every single advice I could found (cache cleaning, disabling plugins, enabling healt-check plugin). The error ‘Document already in save progress’ apeears in browser console. This issue can be reproduced only on one page (the biggest one). Also, on a different hosting everything works fine. These are the only plugins I use: Contact Form 7, Elementor, Ocean Extra, Essential Addons for Elementor, WP Maintenance Mode and the theme is OceanWP.

    • This topic was modified 4 years, 8 months ago by bozenaaz.
Viewing 1 replies (of 1 total)
  • Hi, we have a dedicated help page for this issue, have you checked it out?

    The Publish / Update Button Does Not Work

    In case the issue persists, we will need the PHP error logs of your server to determine the cause of the problem. Kindly ask your hosting provider to send them to you.

    Screenshots of the type of error(if you have any) when trying to save the page would also be really helpful.

    Hope the link I attached helps.

Viewing 1 replies (of 1 total)

The topic ‘Document already in save progress’ is closed to new replies.