• Resolved newlyweb

    (@yusufdmn)


    Hello,

    I am stuck in many things.

    I can’t add photo to wordpress media, it gives me that error:
    Processing the image failed because the server was busy or did not have enough resources. Uploading a smaller image might help. The maximum recommended size is 2,500 pixels.

    When I click PUBLISH Product, the page loads for 2 mins then it crashes with no error.

    When I click UPDATE on Elementor, nothing happens.

    I used to be able to use elementor 2 days ago, I didn’t add any plugin after it, I don’t really know what is changed and these issues came up. I tried to deactive all plugins, changed theme to storefront, increased php memory limit and version. I also called Hosting and they said the issue is not based on them.
    Nothing worked, what can I do?

    My plugins and wordpress are updated

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hosting would normally say it’s not them, but it could be a hosting issue.

    Is it possible for you to take a copy of your site (duplicator plugin may help) and try on a different host? That way you could rule out hosting.

    Do you get any recommendations in your site-health screen?

    Thread Starter newlyweb

    (@yusufdmn)

    @dvaer My site health is good also right now ı reset whole wordpress and its still same. Does that mean it’s hosting’s problem?

    Thread Starter newlyweb

    (@yusufdmn)

    After I had 1 hour call with hosting support again it turned out that the problem is based on them for sure. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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