• Resolved chenryahts

    (@chenryahts)


    When I click on delete on the Woocommerce product block within the email body, it won’t delete.

    It didn’t show up when it was empty, but to actually delete it, I had to remove the block from the db entry for the newsletter.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there @chenryahts,

    Thanks for reaching out!

    This is interesting! I can delete it on my test site with the latest MailPoet plugin. In fact, it’s several blocks eventually, that should be deleted one by one.

    Can you please share a screenshot of the block you can’t delete? Do you do this for a new email or you’re editing an existing one?

    Which MailPoet version do you use?

    Looking forward to hearing back from you!

    Thread Starter chenryahts

    (@chenryahts)

    Screenshot: https://www.inspiresmall.biz/wp-content/uploads/2021/08/cant-delete-wc-email-box.png

    The box I can’t delete is the outer one. I can delete the inner ones if I put something in it, but I can’t delete the container.

    I tried putting it in a newsletter, and couldn’t delete it like the screenshot. Then I cloned that newsletter, tried again, and that was the screenshot. I just tried again with a new newsletter, and I got the same thing.

    We’re using MailPoet 3 v.3.65.1 and MailPoet 3 Premium v. 3.65.0

    I’m happy to answer additional questions, thank you!

    Hi there @chenryahts,

    Thanks for getting back to me with the additional details!

    I was now able to replicate this issue and reported it to our developers as a bug.

    I don’t have an exact ETA but I’ll post another update when it’s fixed.

    Cheers!

    Thread Starter chenryahts

    (@chenryahts)

    @treibalen Awesome! Thanks!

    You’re very welcome @chenryahts!

Viewing 5 replies - 1 through 5 (of 5 total)

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