Hi there @sameh77877 – we do apologize for this inconvenience.
Could you please check out these guidelines below and see if that solves your problem?
1. Make sure it’s published.
2. Kindly check that you did not add any targeting rules that could be causing it to not show up. Try removing them all to confirm.
3. Try this guide for other common issues: https://docs.wppopupmaker.com/article/265-my-popup-wont-work-how-can-i-fix-it
Let us know if that works for you.
If that helps, then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.
Otherwise, for us to assist you further with your issue, you will need to escalate it directly to our HelpScout support desk. Check out this link: https://wppopupmaker.com/support/ Thank you.
Thanks so much
it was the footer tag missing
Hi @sameh77877, thanks for sending us an update regarding this.
Glad to know that you were able to figure that out.
By the way, if you have a moment then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.
Have a great day!
