Analytics doesn’t block

  • Resolved maximeba

    (@maximeba)


    4 years, 11 months ago

    hello,

    I just installed Complianz, but it’s seem i’ve an issue with google analytics.

    I checked from the Dev tool, and the google analytics script is on before the consent has been given. Same issue if i refuse consent, google analytics seem’s to be on

    Do you know how to fix it? Missed i something?

    Regard

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jarno Vos

    (@jarnovos)

    4 years, 11 months ago

    Hi @maximeba,

    Can you verify that you have the following settings:

    Wizard > Cookies > Statistics > Do you compile statistics of this website? > “Yes, with Google Analytics”.

    Wizard > Cookies > Statistics – configuration > “Do you want to ask consent for statistics?” > “Yes”

    Kind regards,
    Jarno

    Thread Starter maximeba

    (@maximeba)

    4 years, 11 months ago

    Yes, i do, everything is set like this, but still have this issue

    Plugin Contributor Jarno Vos

    (@jarnovos)

    4 years, 11 months ago

    Hi @maximeba,

    You can remove the code implementation within the script center.

    Looking at this code: 

    ga('create', 'UA-92078835-3', 'auto');
ga('send', 'pageview', {
    'anonymizeIp': true
});

    , it looks like your implementation of Analytics is GPDR-friendly. We anonymize the IP address, so this is the reason why Analytics is fired before consent. If you want to change this, you can do so by unchecking the three checkboxes under Wizard > Statistics > Configuration.

    Kind regards,
    Jarno

    Thread Starter maximeba

    (@maximeba)

    4 years, 11 months ago

    thank you

Viewing 4 replies - 1 through 4 (of 4 total)

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