• Resolved razenjazzy

    (@razenjazzy)


    I have seen a 1 notification flag on the popup maker menu. Since I am using a free plugin as written on the plugin page, the notification is always showing inside the popup maker plugin body and it can’t be removed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Bel

    (@belimperial)

    Hello @razenjazzy

    Thank you for reaching out to us!

    Is this the notification you see on your dashboard – https://share.getcloudapp.com/lluNmEY2
    If yes, it will always display on top of the dashboard since it is a free plugin. But installing premium plugins will remove the notification.

    But if you want to disable random tips, you can disable them under the Popup Maker dashboard > Settings > Misc – https://share.getcloudapp.com/2Nuq1zjB

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

    Thread Starter razenjazzy

    (@razenjazzy)

    notification on the top of the plugin dashboard is okay. But it is showing on the menu as a count of notifications. it will create confusion for the user with other important notifications. It is not really a user-friendly thing for a user to get a notification like this way: http://prnt.sc/15z97n0

    Bel

    (@belimperial)

    Hi @razenjazzy

    Thank you for your reply.

    I see what you mean. The numbers you see are the notification on the Popup Maker dashboard. The notification displays in this part of the dashboard: https://share.getcloudapp.com/qGuEbe5r

    But if closing the notifications on the dashboard and it still displays the numbers, it could be a cache is conflicting on the data on your site. Could you please clear all the cache systems available on your site. This could be a cache plugin, server cache or CDN. Then could you please clear your browser’s cache, history and cookies. Then kindly test the Popup Maker dashboard using an incognito window.

    Please let us know the result or if you need further assistance.

    Thread Starter razenjazzy

    (@razenjazzy)

    That means until I purchase the popup maker pro, the notification badge will always show?

    I haven’t seen such plugin whose free version have a notification inside the plugin and also as a notification badge/flag in the menu together like this: http://prnt.sc/18alb33

Viewing 4 replies - 1 through 4 (of 4 total)

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