Unsuccessful backup

  • Resolved dmcox

    (@dmcox)


    5 years, 3 months ago

    Hello, I hope you can help. I have tried for the last two nights to backup my website. On the first night I didn’t get a notification email but the backup had stalled on my computer and I also saw a 503 error message when I checked my site from my mobile. I contacted my hosting provider yesterday who said they had “increased my PHP limits to the maximum”. I also updated UpdraftPlus to the latest version and reset the link to Dropbox – I got a message saying this authentication was successful.
    Last night I got an email saying that The backup is being aborted for a repeated failure to progress, see the log file. Thank you very much in advance for any advice.

    https://paste.decwinser.com/?0660ee7f6b83b153#8TuErbW8Mgc1bzavuZeikcxQppdoD2nKxpD3fZ4Q6DyV

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    5 years, 3 months ago

    Hi,

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Thanks,
    Bryle

    Thread Starter dmcox

    (@dmcox)

    5 years, 3 months ago

    Thank you very much! I will try this.

    Thread Starter dmcox

    (@dmcox)

    5 years, 3 months ago

    Your setting changed worked and my backups now run fine. Thank you! (I have left a 5* review)

Viewing 3 replies - 1 through 3 (of 3 total)

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