Woocommerce and Twenty Twenty missing footer/header in Shop page

  • Resolved giowile

    (@giowile)


    5 years, 3 months ago

    With the Twenty Twenty theme, no header and footer appear on the shop page. Only on this page. On the other pages it works appear regularly. Thanks in advance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 3 months ago

    Hi there,

    I’ve just tested on my local testing website but couldn’t replicate the same thing:

    Shop Header


    Link to image: https://d.pr/i/L4B4gy

    Shop Footer


    Link to image: https://d.pr/i/bZSvMc

    With this in mind, are you still seeing the same thing after working through a plugin conflict test as outlined at https://docs.woocommerce.com/document/how-to-test-for-conflicts/? Are you using a page builder plugin to replace the header/footer section with custom ones (e.g. Elementor Pro)?

    Thread Starter giowile

    (@giowile)

    5 years, 3 months ago

    Hi @riaanknoetze
    Sorry, I was wrong. The footer widgets and cover template are not displayed. Thanks so much!

    Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 3 months ago

    All good! Just to make sure – everything is working in your site now or are you still having difficulty with that?

    Thread Starter giowile

    (@giowile)

    5 years, 3 months ago

    Everything works except footer widgets.

    Plugin Support Riaan K.

    (@riaanknoetze)

    5 years, 3 months ago

    I see, can you share a bit more on what exactly isn’t working? Can you share screenshots of how they’re configured, a direct link to your shop page, as well as a copy of your status report found under **WooCommerce > Status**?

    Thread Starter giowile

    (@giowile)

    5 years, 3 months ago

    
### WordPress Environment ###

WordPress address (URL): https://shop.49ac.it
Site address (URL): https://shop.49ac.it
WC Version: 4.9.2
REST API Version: ✔ 4.9.2
WC Blocks Version: ✔ 4.0.0
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.8.3
Log Directory Writable: ✔
WP Version: 5.6
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.10
PHP Post Max Size: 30 MB
PHP Time Limit: 900
PHP Max Input Vars: 1000
cURL Version: 7.72.0
OpenSSL/1.0.2k-fips

SUHOSIN Installed: –
MySQL Version: 5.6.49-89.0-log
Max Upload Size: 30 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.9.2
WC Database Prefix: wp_
Dimensione totale database: 1.81MB
Dimensione dati database: 1.53MB
Dimensione indice database: 0.28MB
wp_woocommerce_sessions: Dati: 0.03MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_api_keys: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_order_itemmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_actions: Dati: 0.00MB + indice: 0.02MB + motore MyISAM
wp_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_actionscheduler_logs: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_commentmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_comments: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_options: Dati: 0.96MB + indice: 0.07MB + motore MyISAM
wp_postmeta: Dati: 0.08MB + indice: 0.05MB + motore MyISAM
wp_posts: Dati: 0.44MB + indice: 0.02MB + motore MyISAM
wp_termmeta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_terms: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_term_relationships: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_term_taxonomy: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_usermeta: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
wp_users: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_admin_notes: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
wp_wc_admin_note_actions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_category_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_customer_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_order_product_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_order_stats: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_product_meta_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
wp_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
wp_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM

### Post Type Counts ###

attachment: 22
customize_changeset: 12
jetpack_migration: 2
nav_menu_item: 4
page: 9
post: 2
product: 5
product_variation: 30
revision: 30
shop_order: 2
wp_block: 1

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (6) ###

Akismet Anti-Spam: by Automattic – 4.1.8
Extra Options For The Twenty Twenty Theme: by Acosmin – 1.0.0
Jetpack by WordPress.com: by Automattic – 9.3.1
Maintenance: by WebFactory Ltd – 4.0
WooCommerce Stripe Gateway: by WooCommerce – 4.8.0
WooCommerce: by Automattic – 4.9.2

### Inactive Plugins (0) ###

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #6 - /
Carrello: #7 - /carrello/
Pagamento: #8 - /pagamento/
Il mio account: #9 - /mio-account/
Termini e condizioni: ❌ La pagina non è impostata

### Theme ###

Name: Twenty Twenty
Version: 1.6
Author URL: https://it.wordpress.org/
Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Completato: 8
Oldest: 2021-01-28 09:32:42 +0100
Newest: 2021-01-28 17:09:08 +0100
    Thread Starter giowile

    (@giowile)

    5 years, 3 months ago

    Resolved 😉
    Add following code in Twenty Twenty footer.php 

    <?php 
if ( is_woocommerce() )
	include( 'template-parts/footer-menus-widgets.php' ); 
?>
    • This reply was modified 5 years, 3 months ago by giowile.
Viewing 7 replies - 1 through 7 (of 7 total)

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