Email Not been sent

  • Resolved joseph2002

    (@joseph2002)


    5 years, 4 months ago

    Hello everyone
    I recently installed this plug in yesterday working fine
    But i was trying to send email to the subscribers which i did and it wrote sent but they haven’t received any emails from the blog
    So I’m in need of your help
    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sygnoos Support

    (@sygnoossupport)

    5 years, 4 months ago

    Dear @joseph2002 ,

    Thanks for reaching out and for reporting an issue.
    To figure out if the issue is indeed connected with the plugin, may we ask you to install the ”Check Email” plugin: https://prnt.sc/x4iach
    After, please, try to send the email and let us know if you are able to send the WordPress emails.
    Looking ahead to hearing from you soon.

    Thread Starter joseph2002

    (@joseph2002)

    5 years, 4 months ago

    Hello,
    Thank you reaching back to me
    Yeah i went to to plugins to download what you told me
    But loads of them can out and I’m unsure which one i should download
    Please can you be more clearer
    Thank you

    Sygnoos Support

    (@sygnoossupport)

    5 years, 4 months ago

    Dear @joseph2002 ,

    Thanks for getting back to us.
    Here is the right plugin to install and check:
    https://prnt.sc/xajn0j
    Please, let us know about the results.

    Thread Starter joseph2002

    (@joseph2002)

    5 years, 4 months ago

    Hello Sygnoos Support,
    The email still hasn’t been sent
    I haven’t been able to send newsletter to our subscribers
    I wish i could send screenshot of what it shows everytime

    Sygnoos Support

    (@sygnoossupport)

    5 years, 4 months ago

    Dear @joseph2002 ,

    Thanks for the message.
    In order to assist you further and investigate the issue, may we ask you to contact us via Live Chat from here?
    Please, send the URL of the thread as well, so we can identify you easily.
    Looking ahead to hearing from you soon.

Viewing 5 replies - 1 through 5 (of 5 total)

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