Email verification link not working

  • Resolved ksscheidegger

    (@ksscheidegger)


    5 years, 7 months ago

    My confirmation emails have stopped working. After clicking on the link or pasting the text into the browser’s address bar, the newly registered user is still “pending”, not “verified”. Is this code correct for the verification email?

    {{home_url}}/{{ur_login}}?ur_token={{email_token}}

Viewing 4 replies - 1 through 4 (of 4 total)
  • Deepak Sharma

    (@sharmadpk03)

    5 years, 7 months ago

    Hi @ksscheidegger,

    Can you please check and let me know about what option have you selected in the Login Option in Individual Form Settings?
    You can find Individual Form settings bu following this doc: https://docs.wpeverest.com/user-registration/docs/individual-form-settings/

    Also, please let me know the URL of the page where you have used the registration form and I will try to do a test from my side too.

    Let me know and I will get back to you.
    Regards!

    Thread Starter ksscheidegger

    (@ksscheidegger)

    5 years, 7 months ago

    Deepak,

    Thanks for the reply. The form is correctly set to email verification.

    I was able to solve the problem by hard-coding the link to the page ID of my login page, like this: {{home_url}}/?page_id=nnn&ur_token={{email_token}}

    where nnn is the numerical ID of the login page.

    Hard coding a number rather than using a variable is not optimum practice, but at least it works.

    Deepak Sharma

    (@sharmadpk03)

    5 years, 7 months ago

    Hi @ksscheidegger,

    Thank you for sharing the solution. But after you have shared the solution, I think. it’s the permalink issue that was set to Post Id rather than the post name or other.
    Maybe you would like to check the permalink settings once and see what is selected at the current state.
    Changing the permalink might solve your issue.

    Regards!

    Thread Starter ksscheidegger

    (@ksscheidegger)

    5 years, 7 months ago

    Yes, permalink is set to post ID. But WordPress gives a dire warning not to change it, so I won’t. I will continue with the solution I have.

Viewing 4 replies - 1 through 4 (of 4 total)

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