• Resolved DODO Internet

    (@studioviv)


    Hello,

    I have a form with 2 file uploads and the upload works fine. But when the message is sended, the files aren’t attached. I tried to search on google and on the support page, but I didn’t found the answer.

    I use contact form 7 version 5.2.2.

    Does any one knows why it didn’t work?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thread Starter DODO Internet

    (@studioviv)

    @takayukister I followed the instructions on the file uploading page. I even tried to change the temp location. But still the file isn’t attaching to the mail.

    Do you know what else the problem can be?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Setting up mail

    What email settings do you have in the Mail tab panel?

    Thread Starter DODO Internet

    (@studioviv)

    The subject and the message is in dutch.

    To: info@adamsland.nl, matyas@studioviv.nl
    From: Adamsland <info@adamsland.nl>
    Subject: Inschrijving Adamsland Waarland
    Additional headers: Reply-To: [your-email]

    Message body:
    Voornamen: [your-firstname]
    Achternamen: [your-lastname]
    Geslacht: [your-gender]
    Straat: [your-street] [your-huisnumber]
    Postcode: [your-postalcode]
    Woonplaats: [your-city]
    Geboortedatum: [your-dateofbirth]
    Telefoonnummer: [your-phonenumber]
    E-mailadres: [your-email]

    Woningkeuze
    Tussenwoning
    D18: [woning-d18]
    D19: [woning-d19]
    D20: [woning-d20]
    C23: [woning-c23]
    C24: [woning-c24]
    C25: [woning-c25]
    C26: [woning-c26]
    A32: [woning-a32]
    A33: [woning-a33]
    A34: [woning-a34]

    Hoekwoning
    C22: [woning-c22]
    C27: [woning-c27]
    A31: [woning-a31]
    A25: [woning-a35]

    Tussenwoning
    B29: [woning-b29]

    Hoekwoning
    B28: [woning-b28]
    B30: [woning-b30]

    Ondertekendatum: [your-date]
    Handtekening: [your-signature]

    Opmerkingen:
    [your-message]

    File attachments: [your-bag]

    There is no second email. But I tested it with the file, but the second email also doesn’t send the file. I also tried with another form, but that one also doen’t send the file.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter DODO Internet

    (@studioviv)

    I use:
    ACF PRO
    Disable comments
    Mailpoet PRO
    MainWP
    Page duplicator
    FLamingo
    Ithemes security PRO
    Limit login attemps reload
    Resize Image after Upload
    Safe SVG

    And 2 custom plugins. One is a jquery image popup slider plugin and the other is a customer admin panel plugin. I already tried to deactive those 2 plugins

    Thread Starter DODO Internet

    (@studioviv)

    @takayukister I deactivated some of the plugins and I found out that the mailpoet causes the problem. When mailpoet is deactivated the file is sended with the email.

    Probably this problem is caused because both plugins sends mail. I have tested this on other sites and those sites also have this bug.

    Thread Starter DODO Internet

    (@studioviv)

    @takayukister I have found the problem. On the site I send the mails with the mailpoet send service. But that service don’t support cc bcc and attachments.

    Thanks for helping out!

Viewing 8 replies - 1 through 8 (of 8 total)

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