WP Admin Login issues

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jesse Owens

    (@jessecowens)

    5 years, 10 months ago

    Hello-

    Yesterday an update to Post and Page Builder was released that should resolve the error in your third screenshot, which should resolve the other issues. Can you update to the most recent version, and let us know if the errors continue?

    Thread Starter healeveryday2

    (@healeveryday2)

    5 years, 10 months ago

    Hi Jesse. I am on version 1.13.2 which seems to be the latest. However, still getting the error at login.

    Thank you.

    Jesse Owens

    (@jessecowens)

    5 years, 10 months ago

    Hi @healeveryday2
    Thanks for confirming that. We did get one other report about this issue, and we’re working on a fix now. I’ll update you here as soon as we’ve got an update for you.

    • This reply was modified 5 years, 10 months ago by Jesse Owens. Reason: spelling error
    Jesse Owens

    (@jessecowens)

    5 years, 9 months ago

    Hi @healeveryday2
    While working with the other user who’s experiencing this issue, we found out that there’s a connectivity issue between their hosting account at DreamHost and the BoldGrid servers.
    If you have SSH access to your hosting account, can you run the following commands from your server to see if you’re having the same issue?
    ping -c 10 boldgrid.com
    and
    traceroute boldgrid.com

    And post your results here?

    Jesse Owens

    (@jessecowens)

    5 years, 9 months ago

    Hi @healeveryday2
    DreamHost just reached out to us to let us know that the connectivity issue has been resolved. Can you confirm that all your errors have disappeared?

    Thread Starter healeveryday2

    (@healeveryday2)

    5 years, 9 months ago

    Hi Jesse — Yes, it looks all better now. Thank you so much for the quick responses!

Viewing 6 replies - 1 through 6 (of 6 total)

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