EMAIL DELIVERY ERROR:

  • Resolved drsajjan

    (@drsajjan)


    5 years, 12 months ago

    i registered the new user. registration email received. and bought a product but the transaction email not received???
    and it shows this error in the dashboard

    why is this error –

    EMAIL DELIVERY ERROR: the plugin WP Mail SMTP v2.0.1 logged this error during the last time it tried to send an email:

    Mailer: Other SMTP
    PHPMailer was able to connect to SMTP server but failed while trying to send an email.
    Consider running an email test after fixing it.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Sanjeev Aryal

    (@sanzeeb3)

    5 years, 12 months ago

    Hi @drsajjan,

    Please make sure the ‘From Email’ header of the transactional email matches the one you’ve set up in SMTP. Alternatively, you can check the ‘Force From Email’ option within WP Mail SMTP settings.

    I hope this helps!

    Sanjeev Aryal

    (@sanzeeb3)

    5 years, 11 months ago

    Hi @drsajjan – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘EMAIL DELIVERY ERROR:’ is closed to new replies.