LiteSpeed Cache blocking a plugin

  • Resolved SRD75

    (@srd75)


    6 years ago

    Hi Folks,

    When LiteSpeed Cache is activated, the WooCommerce Extra Product Options plugin is missing from the backend and frontend.

    If I go to LiteSpeed > Page Optimisation > Tuning, and whitelist:

    CSS: /wp-content/plugins/woocommerce-tm-extra-product-options/assets/css/epo.min.css

    JS: /wp-content/plugins/woocommerce-tm-extra-product-options/assets/js/epo.min.js

    the issue remains, even after clearing the LiteSpeed cache.

    Help appreciated.
    Steve

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support qtwrk

    (@qtwrk)

    6 years ago

    Hi,

    Could you please provide the report number ?

    You should be able to get it in Toolbox —> Report

    Best regards,

    Thread Starter SRD75

    (@srd75)

    6 years ago

    Hi.

    I go to Toolbox > Report, click “Send to LiteSpeed”, the page reloads and nothing else happens, no report number either.

    Plugin Support qtwrk

    (@qtwrk)

    6 years ago

    Hi,

    Hi,

    Could you please go to admin area , left-side bar —> LiteSpeed Cache —> Toolbox —> [6] Debug Settings

    in this page:

    set Debug Log to Admin IP Only

    add your IP into Admin IPs (you will see your IP below.)

    set Debug Level to Advanced

    save changes.

    Now go to [7] Log View, click on admin-bar LiteSpeed Cache —> Purge All

    then click button [D] Clear Log , keep this window open, don’t close it nor navigate away from it.

    Now ,open a new window, go to report page , and send to LiteSpeed again.

    after that , go back to Log View window and refresh this page, you should see the debug log is showing up.

    Then please copy all the text , paste it into https://paste.ubuntu.com/

    then post the link it generated for you.

    Best regards,

    Thread Starter SRD75

    (@srd75)

    5 years, 11 months ago

    Hi Folks,

    This problem has been resovlved in the interim, probably due to an updated version of LiteSpeed Cache.

    Thanks again for your support, and excellent plugin.

    Cheers,
    Steve

Viewing 4 replies - 1 through 4 (of 4 total)

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