• Resolved jacksamstrange

    (@jacksamstrange)


    Hello,

    I have installed this plug in, and connected it to my MailChimp account with the API key, status active. I have displayed my form on the side bar of my blog, with a simple email address and subscribe box. However, when I fill in this form with an email to test it, both on WordPress itself and MailChimp account, it doesn’t refresh. According to MailChimp, I still don’t have anyone subscribing to the newsletter. Is there something I haven’t done? I went to integration and activated both my custom and registration form options, but still nothing.

    Hope to hear from someone soon.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @jacksamstrange,

    In our form settings, have you enabled “Double Opt-in”?

    Also, please go to the “MC4WP > Others” menu and share with us any errors listed there. Please make sure to remove any sensitive data before sharing the log.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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