Videos not playing in certain browsers

  • Resolved pacefalm

    (@pacefalm)


    6 years, 10 months ago

    Hey there,

    Using Elementor I’ve attempted to insert a video, it was working the other day on all browsers but today one person came to me and said it was not loading on their iphone, then I tried on google chrome and it did not load and I also had another user try it on their laptop to see if it was happening on that too, and it was.

    However I boot up Firefox and it allows me to view it fine?

    Also I am unable to use the Elementor page editor in Chrome, only in Firefox (I’ve tried Elementor in safe mode, didn’t work).

    I used the original video plugin from Elementor and it was working, then it stopped working so I tried out the basic video html coding that I use on the index of my site and works fine on any device, but IT STILL WON’T WORK in this elementor page on certain browsers and devices…

    Even tried converting it to webm and allowing webm files in htaccess, still nada.

    Really stuck here would like some assistance if anyone has any ideas..

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • latiosthinh

    (@latiosthinh)

    6 years, 10 months ago

    have you try muted the video?

    Thread Starter pacefalm

    (@pacefalm)

    6 years, 10 months ago

    Hello Latiosthinh, yes if you have a look at the source code of the website you’ll notice it has autoplay, muted and play-inline in the video tag,

    I’ve pasted it below:
    <video width="100%" height="100%" controls autoplay loop muted plays-inline>

    Donna Fontenot

    (@cavalierlife)

    6 years, 10 months ago

    If you are referring to the video just before the Kind Regards signature, it loads and runs fine for me on Android Chrome and on desktop on both Chrome and Firefox.

    Thread Starter pacefalm

    (@pacefalm)

    6 years, 10 months ago

    Hey @cavalierlife,

    Thanks for the reply.

    Yes I managed to get it working it appears that the elementor is running javascripts on the domain under the url and my htaccess file was not picking it up under the self url, so it wasn’t allowing the content to be played as it did not meet the security requirements set out in the htaccess file.

    I’ve tried to fix the remaining javascript issues but am stumped at the moment,

    could you please try going to https://goldcoaststudy.com/blog/ and press Ctrl+Shift+J in Chrome and it will show the javascript errors I cannot for the life of me figure out how to fix the font and the error on line 11.

    I also have similar errors on chrome when trying to run the Elementor page editor, it works fine in firefox but Chrome won’t allow it to run as it has javascript errors:

    post.php:9 Refused to execute inline script because it violates the Content Security Policy directive: -inline’ keyword, a hash (‘sha256-oWY5/E3EnqeSJGgyCR4pVw6OBw63IRiOO1V1eFUesH0=’), or a nonce (‘nonce-…’) is required to enable inline execution.

    Where would I add the -inline or nonce- tags?

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)

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