No rules were updated.

  • Resolved nathoudu38

    (@nathoudu38)


    7 years, 2 months ago

    Hi!

    When i clic Manually refresh rules, there are “No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory.”

    This is a site I duplliced to a new server. He was in an old WordPress and Wordfence. I updated all the plugins, themes, wordpress and I also switched to PHP 7.2.

    After the error, I correctly deleted Wordfence “FTP + BBD” but the error is still there.
    Now I’m using Wordfence 7.2.3 (1551370846) on my WordPress 5.1.1.

    Diagnostics :

    Filesystem: OK.
    MySQL: OK.
    PHP : ok
    Connectivity: everything is OK.
    /wp-content/wflogs : 775 permissions.
    Files attack-data.php, config.php and ips.php have 660 permissions; rules.php has 664;.

    I tried to remove the folder /wp-content/wflogs, it is recreated with the same result.

    I did not understand the verification to be done on the user or owner, can you explain to me?

    Thanks so much.

Viewing 4 replies - 1 through 4 (of 4 total)
  • wfdave

    (@wfdave)

    7 years, 2 months ago

    Hi @nathoudu38,

    We are receiving reports of users who are also having issues with rules updating.

    It is possible that the rules have been updated, and you can check by looking at the timestamp for /wp-content/wflogs/rules.php.

    For now, you can dismiss the warning. If the warning does not dismiss, you may need to deactivate/reactivate Wordfence.

    Dave

    Thread Starter nathoudu38

    (@nathoudu38)

    7 years, 2 months ago

    Thank you for your quick reply !
    Indeed, the time on the FTP changes when I click on the button Manually refresh rules! Thx!

    dhvsupport

    (@dhvsupport)

    7 years, 2 months ago

    Same issue here, i checked /wp-content/wflogs/rules.php and the timestamp is accurate, but the file itself is empty. Any idea?

    converting2wp

    (@converting2wp)

    7 years, 2 months ago

    Same issue here – a message at the top of each page of the Dashboard saying

    ———-The last rules update for the Wordfence Web Application Firewall was unsuccessful. The last successful update check was March 7, 2019 5:34 pm, so this site may be missing new rules added since then. You may wait for the next automatic attempt at March 29, 2019 12:30 pm or try to Manually Update by clicking the “Manually Refresh Rules” button below the Rules list.———-

    When I try to do Manually Refresh Rules (in WordFence > Firewall > Manage Firewall > Advanced Options) I get the message

    ———No rules were updated. Please verify you have permissions to write to the /wp-content/wflogs directory.———

    rules.php has a March 7 timestamp and 644 permissions. wflogs is 755.

    Other files in wflogs are 600 except for GeoLite2-Country.mmdb which is also 644 and dated 2/18/19.

    I tried deactivating/reactivating WordFence, but the problem persists.

    WordPress 5.1.1, WordFence 7.2.3, GeoIP 1549377384

    Other Diagnostics output looks ok to my untrained eye.

    Running on Dreamhost.

Viewing 4 replies - 1 through 4 (of 4 total)

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