• Hello,

    I’m not a programmer and it’s the first time I’m doing a site. I chose a super easy theme (mesmerize) and created a landing page. I created a wordpress signup form and tried to link it to mailchimp. It worked for a couple of sign-ups and then it stopped working. I talked to Mesmerize support and they said it’s clear on their end, I talked to Mailchimp and they said it’s not on their end. Apparently it’s a wordpress issue – see following response to the API call sent to Mailchimp when someone attempts to signs up.. Can you pls help? Thanks a lot!

    {
    “message”: “Your merge fields were invalid.”,
    “status_code”: 400,
    “errors”: [
    {
    “field”: “ZIP2”,
    “message”: “Please enter a value”
    },
    {
    “field”: “ZIP”,
    “message”: “Please enter a value”
    }
    ],
    “docs_link”: “http:\/\/developer.mailchimp.com\/documentation\/mailchimp\/guides\/error-glossary\/”
    }

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello lauracatana,

    The Problem can be either be with the plugin you have used or it can be the issue of Form created.

    As it seems your form does not have Zip2, so it can be something related to the same.

    If you don’t have any developer to look, I would suggest try using some other Mailchimp Plugin if that solves the issue.

    Thanks.

    Hello,

    From your error code, it said that you didn’t enter the value for ZIP2 and ZIP field. Looking into your form, I don’t see those fields. It seems you created a form in MailChimp that has those two fields and marked them as required.

    Please try removing those two fields in your mailchimp form (in MailChimp dashboard) then try again.

    Best regards,
    BinaryCarpenter

Viewing 2 replies - 1 through 2 (of 2 total)

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