Plugin Directory

WP Live Chat Support

Fully functional Live Chat plugin. Chat with your visitors for free! No need for monthly payments. Add live chat support to your site now.

5.0.6 - 2015-09-17 - Low Priority

  • You can now choose to disable the sound that is played when a new live chat message is received
  • Fixed a bug that caused some chat settings to revert back to default when updating the plugin
  • Updated all WP Live Chat Support translation files

5.0.5 - 2015-09-09 - Low Priority

  • Fixed a bug that displayed an error message to update the live chat plugin while using the latest version (Pro)
  • Fixed a bug where the mobile detect class would only work if the Pro was enabled
  • Fixed a bug where the live chat window would move to the bottom left of the page when being minimized
  • You can now see the visitors IP address on the Live Chat dashboard
  • Alert message removed when a user was made a live chat agent on the settings page (Pro)
  • Fixed a bug that would prevent the user from typing if they had a previous live chat session (Pro)

5.0.4 - 2015-08-06 - Medium Priority

  • WP Live Chat Support is now compatible with all caching plugins
  • Fixed a bug that set the wrong permissions for the default chat agent
  • Fixed the bug that shows the status of undefined if the user minimized the chat

5.0.3 - 2015-08-05 - Medium Priority

  • Small bug fix

5.0.2 - 2015-08-05 - Medium Priority

  • Fixed a bug that caused a fatal error with older versions of WP Live Chat Support Pro

5.0.1 - 2015-08-05 - Medium Priority

  • Refactored the code so that the live chat box will show up even if there is a JS error from another plugin or theme
  • Live chat box styling fixes: top image padding; centered the "conneting, please be patient" message and added padding
  • The live chat long poll connection will not automatically reinitialize if the connection times out or returns a 5xx error

5.0.0 - Doppio Update - 2015-07-29 - Medium Priority

  • New, modern chat dashboard
  • Better user handling (chat long polling)
  • Added a welcome page to the live chat dashboard
  • The live hat dashboard is now fully responsive
  • You are now able to see who is a new visitor and who is a returning visitor
  • Bug fixes in the javascript that handles the live chat controls
  • Fixed the bug that stopped the chats from timing out after a certain amount of time

4.4.4 - 2015-07-20 - Low Priority

  • Bug Fix: Big fixed that would cause the live chat to timeout during a conversation

4.4.3 - 2015-07-16 - Low Priority

  • Bug Fix: Ajax URL undefined in some versions of WordPress
  • Improvement: Warning messages limited to the Settings page only

4.4.2 - 2015-07-13 - Low Priority

  • Improvement: Gravatar images will load on sites using SSL without any issues
  • Improvement: Hungarian live chat translation file name fixed
  • Improvement: Styling improvements on the live chat dashboard
  • New Translations:
  • Turkish (Thank you Yavuz Aksu)

4.4.1 - 2015-07-09 - Critical Priority

  • Further security enhancements

4.4.0 - 2015-07-08 - Critical Priority

  • Major security update. Please ensure you update to this version to eliminate previous vulnerabilities.

4.3.5 Espresso - 2015-07-03 - Low Priority

  • Enhancement: Provision made for live chat encryption in the Pro version (compatibility)
  • Updated Translations:
  • Hungarian (Thank you Andor Molnar)

4.3.4 Ristretto - 2015-06-26 - Low Priority

  • Improvement: 404 errors for images in admin panel fixed
  • Translation Fix: Mistakes fixed in German Translation file.

4.3.3 2015-06-11 - Low Priority

  • Security enhancements
  • New Translations:
  • Polish (Thank you Sebastian Kajzer)

4.3.2 2015-05-28 - Medium Priority

  • Bug Fix: Fixed PHP error

4.3.1 2015-05-22 - Low Priority

  • New Translations:
  • Finnish (Thank you Arttu Piipponen)
  • Translations Updated:
  • French (Thank you Marcello Cavalucci)
  • Dutch (Thank you Niek Groot Bleumink)
  • Bug Fix: Exclude Functionality (Pro)

4.3.0 2015-04-13 - Low Priority

  • Enhancement: Animations settings have been moved to the 'Styling' tab.
  • New Feature: Blocked User functionality has been moved to the Free version
  • Enhancement: All descriptions have been put into tooltips for a cleaner page
  • New Feature: Functionality added in to handle Chat Experience Ratings (Premium Add-on)

4.2.12 2015-03-24 - Low Priority

  • Bug Fix: Warning to update showing erroneously

4.2.11 2015-03-23 - Low Priority

  • Bug Fix: Bug in the banned user functionality
  • Enhancement: Stying improvement on the Live Chat dashboard
  • Enhancement: Strings are handled better for localization plugins (Pro)
  • Updated Translation Files:
  • Spanish (Thank you Ana Ayelen Martinez)

4.2.10 2015-03-16 - Low Priority

  • Bug Fix: Mobile Detect class caused Fatal error on some websites
  • Bug Fix: PHP Errors when editing user page
  • Bug Fix: Including and Excluding the chat window caused issues on some websites
  • Bug Fix: Online/Offline Toggle Switch did not work in some browsers (Pro)
  • New Feature: You can now Ban visitors from chatting with you based on IP Address (Pro)
  • New Feature: You can now choose if you want users to make themselves an agent (Pro)
  • Bug Fix: Chat window would not hide when selecting the option to not accept offline messages (Pro)
  • Enhancement: Support page added
  • Updated Translations:
  • French (Thank you Marcello Cavallucci)
  • New Translations added:
  • Norwegian (Thank you Robert Nilsen)
  • Hungarian (Thank you GInception)
  • Indonesian (Thank you Andrie Willyanta)

4.2.9 2015-02-18 - Low Priority

  • New Feature: You can now choose to record your visitors IP address or not
  • New Feature: You can now send an offline message to more than one email address (Pro)
  • New Feature: You can now specify if you want to be online or not (Pro)

4.2.8 2015-02-12 - Low Priority

  • New Feature: You can now apply an animation to the chat window on page load
  • New Feature: You can now choose from 5 colour schemes for the chat window
  • Enhancement: Aesthetic Improvement to list of agents (Pro)
  • Code Improvement: PHP error fixed
  • Updated Translations:
  • German (Thank you Dennis Klinger)

4.2.7 2015-02-10 - Low Priority

  • New Live Chat Translation added:
  • Greek (Thank you Peter Stavropoulos)

4.2.6 2015-01-29 - Low Priority

  • New feature: Live Chat dashboard has a new layout and design
  • Code Improvement: jQuery Cookie updated to the latest version
  • Code Improvement: More Live Chat strings are now translatable
  • New Live Chat Translation added:
  • Spanish (Thank you Ana Ayelen Martinez)

4.2.5 2015-01-21 - Low Priority

  • New Feature: You can now view any live chats you have missed
  • New Pro Feature: You can record offline messages when live chat is not online
  • Code Improvements: Labels added to buttons on live chat window
  • Code Improvements: PHP Errors fixed
  • Updated Translations:
  • Italian (Thank You Angelo Giammarresi)

4.2.4 2014-12-17 - Low Priority

  • New feature: The live chat window can be hidden when offline (Pro only)
  • New feature: Desktop notifications added
  • Bug fix: Email address gave false validation error when not it was required.
  • Translations Added:
  • Dutch (Thank you Elsy Aelvoet)

4.2.3 2014-12-11 - Low Priority

  • Updated Translations:
  • French (Thank you Marcello Cavallucci)
  • Italian (Thank You Angelo Giammarresi)

4.2.2 2014-12-10 - Low Priority

  • You can now toggle between displaying or hiding the users name in your Live Chat messages
  • You can now choose to display the Live Chat window to all or only registered users
  • A user image will now display in the Live Chat message
  • jQuery UI CSS is loaded from a local source
  • Bug Fix: Only Admin users can make users Live Chat agents
  • Translations added:
  • Mongolian (Thank you Monica Batuskh)
  • Romanian (Thank you Sergiu Balaes)
  • Czech (Thank you Pavel Cvejn)
  • Danish (Thank you Mikkel Jeppesen Juhl)
  • Updated Translations:
  • German (Thank you Dennis Klinger)

4.2.1 2014-11-24 - High priority

  • Bug Fix: PHP error on agent side in live chat window

4.2.0 2014-11-20 - Medium priority

  • Chat UI Improvements
  • Small bug fixes

4.1.10 2014-10-29 - Low priority

  • Code Improvements: (Checks for DONOTCACHE)
  • New Pro Feature: You can now include or exclude the live chat window on certain pages

4.1.9 2014-10-10 - Low priority

  • Bug fix: Mobile Detect class caused an error if it existed in another plugin or theme. A check has been put in place.

4.1.8 2014-10-08 - Low priority

  • New feature: There is now an option if you do not require the user to input their name and email address before sending a chat request
  • New feature: Logged in users do not have to enter their details prior to sending the chat request.
  • New feature: Turn the chat on/off on a mobile device (smart phone and tablets)

4.1.7 2014-10-06 - Low priority

  • Bug fix: sound was not played when user received a live chat message from the admin
  • Internationalization update
  • New WP Live Chat Support Translation added: Swedish (Thank You Tobias Sernhede)

4.1.6 2014-09-25 - Low priority

  • Live chat translations added: Hebrew, German, Slovakian

4.1.5 2014-08-22 - Low priority

  • Code improvements (PHP warnings - set_time_limit caused warnings on some hosts)

4.1.4 2014-07-31

  • Significant performance improvements
  • Brazilian translation added - thank you Gustavo Silva

4.1.3 2014-07-30

  • Code improvements (PHP warnings)

4.1.2 2014-07-29

  • DB bug fix

4.1.1 2014-07-29

  • Significant performance improvements
  • Live chat window will now only show in one window (if user has multiple tabs open on your site)
  • You can now see the browser of the live chat user
  • Improved the UI of the backend
  • Bug fixes

4.1.0 2014-07-20

  • New feature: You can now show the live chat box on the left or right
  • Vulnerability fix (JS injections). Thank you Patrik @ http://www.it-securityguard.com
  • Fixed 403 bug when saving settings
  • Fixed Ajax Time out error (Lowered From 90 to 28)
  • Fixed IE8 bug
  • Added option to auto pop up live chat window
  • Added Italian language files. Thanks to Davide


  • Table creation bug fix
  • Small bug fix (warning message)


  • Fixed a bug (missing function)


  • Overhauled the live chat Ajax calls to be less resource intensive
  • Fixed many localization strings
  • Added Feedback Page
  • Added Welcome Page
  • Fixed Visitor pending forever - Now Shown a message that admin is away
  • Fixed many small bugs
  • Added Multiple Live Chat Agents support (Add On)


  • Fixed Languages not been translated
  • Fixed 500 Error from ajax call
  • Email validation bug fixed


  • Fixed height issues with input boxes
  • Fixed Input that was showing half over chat area
  • Fixed Endless Connecting


  • Fixed Placeholder text not showing in input on IE


  • Low priority update


  • Fixed Close & Minimixe Button Styling Issues
  • Fixed bug where text was not hidden when offline message was sent
  • Fixed bug that would hide text behind image if text was 2 lines
  • Fixed bug that continuesly scrolled chat down
  • Fixed styling of inputs on some themes (overlaps chat box)
  • Set CSS color for inputs
  • Fixed bug that wasn't alerting admin in wp-admin to chat if Alert via email was set (Pro)
  • Fixed Double opening bug if chat was moved
  • Fixed Bug to inform admin and user either or has ended the chat
  • Fixed other small bugs


  • Fixed Text Area CSS Bug


  • Fixed CSS Box Border Issue


  • Fixed CSS bug with icons
  • Fixed CSS bug with inputs


  • Improved chat UI
  • Chat Box is draggable


  • Added comprehensive documentation


  • Fixed bug that stopped dynamic css loading in some themes


  • Fixed the live chat initiation bug
  • Fixed the style bug
  • Added support to email for proper smtp (pro)
  • Fixed cookie bugs
  • Add delete live chat history option (pro)
  • Added UTF8 character support for the live chat
  • Added error reporting (pro)


  • Fixed a bug that showed 'page not found' when saving the live chat settings
  • Better UI
  • Added the ability to end live chats


  • Major performance improvements
  • Small UI improvements


  • You now have full control of the fill and font color of your live chat box
  • Added the ability to turn live chat on and off
  • Better notification of incoming live chats.
  • Added more localization support
  • Plugin should now be compatible with caching plugins.


  • Fixed another small bug


  • Fixed a small bug


  • More precise functionality to handle if you are online or offline
  • Fixed a bug that recorded visitors when offline
  • Neatened up some code
  • Fixed some small bugs


  • Bug fixes
  • Better front-end UI (Basic + Pro)
  • You can now get an email notification when a visitor wants to chat (Pro)
  • Allow your visitors to leave messages when you are offline (Pro)
  • More text fields can be customized


  • Launch!

Requires: 3.8 or higher
Compatible up to: 4.3.1
Last Updated: 2015-9-17
Active Installs: 10,000+


4.4 out of 5 stars


6 of 10 support threads in the last two months have been resolved.

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