This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

WP Live Chat Support – Zendesk Add-on

Description

Easily convert your live chat sessions to Zendesk support tickets using WP Live Chat Support

Please note
This is an add-on for WP Live Chat Support and WP Live Chat Support Pro.

This add-on will add a button to the live chat admin window that allows the chat agent to quickly and easily convert a live chat session to a support ticket.

Features

  • Converts live chat sessions to Zendesk support tickets
  • Enable / disable the button

Screenshots

  • Example of a newly created Zendesk support ticket from a live chat

Installation

  1. Ensure that you have WP Live Chat Support installed and activated
  2. Install the WP Live Chat Support – Zendesk Add-on and activate it
  3. Enter your Zendesk API credentials in the Live Chat->Settings page
  4. During a live chat session, you will now notice a new button that allows you to convert the chat to a Zendesk ticket

FAQ

Nothing to display

Contributors & Developers

“WP Live Chat Support – Zendesk Add-on” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.0.1 – 2016-09-20

  • Tested on WordPress 4.6.1
  • Moved settings to Tab
  • Removed Button Icon, and Added Label

1.0.0 – date

  • Launch