This is our first release. Enjoy :)<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":"1997995","resolution":"128x128","location":"assets"},"icon-256x256.png":{"filename":"icon-256x256.png","revision":"1997995","resolution":"256x256","location":"assets"}},"assets_banners":{"banner-1544x500.jpg":{"filename":"banner-1544x500.jpg","revision":"1997995","resolution":"1544x500","location":"assets"},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":"1997995","resolution":"772x250","location":"assets"}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.0.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":"1997995","resolution":"1","location":"assets"},"screenshot-2.png":{"filename":"screenshot-2.png","revision":"1997995","resolution":"2","location":"assets"},"screenshot-3.png":{"filename":"screenshot-3.png","revision":"1997995","resolution":"3","location":"assets"}},"screenshots":{"1":"Chatbot widget on a freshly-installed WordPress site.","2":"Settings in the admin panel.","3":"ProBotDev settings."}},"plugin_section":[],"plugin_tags":[2364,125452,157,1643,6336],"plugin_category":[56],"plugin_contributors":[165798],"plugin_business_model":[],"class_list":["post-95740","plugin","type-plugin","status-closed","hentry","plugin_tags-chatbot","plugin_tags-chatbots","plugin_tags-facebook","plugin_tags-faq","plugin_tags-messenger","plugin_category-social-and-sharing","plugin_contributors-probotdev","plugin_committers-probotdev"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/probotdev-customer-support-faq-chatbot_cbc1af.svg","icon_2x":false,"generated":true},"screenshots":[{"src":"https:\/\/ps.w.org\/probotdev-customer-support-faq-chatbot\/assets\/screenshot-1.png?rev=1997995","caption":"Chatbot widget on a freshly-installed WordPress site."},{"src":"https:\/\/ps.w.org\/probotdev-customer-support-faq-chatbot\/assets\/screenshot-2.png?rev=1997995","caption":"Settings in the admin panel."},{"src":"https:\/\/ps.w.org\/probotdev-customer-support-faq-chatbot\/assets\/screenshot-3.png?rev=1997995","caption":"ProBotDev settings."}],"raw_content":"\n
How do you handle customer support?<\/p>\n\n
Sometimes customers text you at wee hours, because, you know, suddenly they thought of buying something, and they want to know if you\u2019re selling that particular item.<\/p>\n\n
The item is mentioned on your website, but they\u2019re too busy to read it. I mean, why bother reading if you can ask?<\/p>\n\n
Except that they ask at 1 AM, and your intern only works 9 to 5.<\/p>\n\n
\u201cFine,\u201d you said, \u201cMy intern or myself will attend to it in the morning.\u201d<\/p>\n\n
Except that, they also asked the same question to other businesses, because they can\u2019t wait. And since others are better staffed, they get the sale. Oops.<\/p>\n\n
Last year, businesses must be present in social media. Today, you must be present in messaging.<\/strong><\/p>\n\n But you have a personal life; you don\u2019t want to be answering inquiries all the time. Hiring support staff costs money.<\/p>\n\n You heard about this chatbot technology, some automation that can help with support. But it\u2019s not easy, and it costs a bomb to outsource.<\/p>\n\n Or, is it?<\/p>\n\n This is a plugin to show Facebook Messenger chat widget (officially called \"Customer Chat Plugin\") on your WordPress-powered websites. It is powered by ProBotDev and Dialogflow, for automated customer support and interactive FAQ.<\/p>\n\n\n In order to use this plugin, you will need to have a published Facebook Page. You can check your Facebook Pages here<\/a>, or create one for free here<\/a>.<\/p>\n\n In addition to having a Facebook account and a Page, you will also need to register at:<\/p>\n\n Those two are optional, but without them, it's just another chat widget.<\/p>\n\n For an end-to-end installation, please watch this video (you will see this video again in the settings page of this plugin, so you don't have to watch it now):<\/p>\n\n\n Once you install and activate the plugin, you can access the video from the plugin's settings page.<\/p><\/dd>\n\n<\/dl>\n\n\n Initial release. At the moment only accepts Page Id settings.<\/p>","raw_excerpt":"Embed Facebook Messenger chatbot widget, powered by Dialogflow, for automated customer support and interactive FAQ.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/95740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=95740"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/probotdev"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=95740"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=95740"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=95740"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=95740"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=95740"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=95740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
\n
0.0.1<\/h4>\n\n