{"id":89572,"date":"2018-08-20T09:41:52","date_gmt":"2018-08-20T09:41:52","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/hi-guru-webmessage\/"},"modified":"2022-05-31T10:16:55","modified_gmt":"2022-05-31T10:16:55","slug":"hi-guru-webmessage","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/hi-guru-webmessage\/","author":16316151,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.7","stable_tag":"trunk","tested":"6.0.14","requires":"3.1","requires_php":"","requires_plugins":"","header_name":"hi.guru WebMessage","header_author":"hi.guru","header_description":"hi.guru WebMessage plugin is the simplest, smartest and most engaging way to chat with your customers from your website.","assets_banners_color":"8ab1e7","last_updated":"2022-05-31 10:16:55","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/www.hi.guru\/","rating":4,"author_block_rating":0,"active_installs":10,"downloads":1214,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","changelog"],"tags":{"1.0":{"tag":"1.0","author":"firmobile","date":"2018-08-20 13:08:23"},"1.0.1":{"tag":"1.0.1","author":"firmobile","date":"2018-08-21 08:58:11"},"1.0.2":{"tag":"1.0.2","author":"firmobile","date":"2018-11-19 06:09:30"},"1.0.3":{"tag":"1.0.3","author":"firmobile","date":"2018-12-28 14:06:46"}},"upgrade_notice":[],"ratings":{"1":"1","2":0,"3":0,"4":0,"5":"3"},"assets_icons":{"icon.svg":{"filename":"icon.svg","revision":1927241,"resolution":false,"location":"assets","locale":false}},"assets_banners":{"banner-1544\u00d7500.jpg":{"filename":"banner-1544\u00d7500.jpg","revision":1927241,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":1927366,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0","1.0.1","1.0.2","1.0.3"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":1927241,"resolution":"1","location":"assets","locale":""},"screenshot-2.png":{"filename":"screenshot-2.png","revision":1927241,"resolution":"2","location":"assets","locale":""}},"screenshots":{"1":"In WebMessage Conversation","2":"Linking WebMessage"}},"plugin_section":[],"plugin_tags":[90336,156924,2379,17094,181204],"plugin_category":[41],"plugin_contributors":[160738],"plugin_business_model":[],"class_list":["post-89572","plugin","type-plugin","status-closed","hentry","plugin_tags-ai-chat","plugin_tags-chat-bots","plugin_tags-live-chat","plugin_tags-web-chat","plugin_tags-web-message","plugin_category-communication","plugin_contributors-firmobile","plugin_committers-firmobile"],"banners":[],"icons":{"svg":"https:\/\/ps.w.org\/hi-guru-webmessage\/assets\/icon.svg?rev=1927241","icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/hi-guru-webmessage_8ab1e7.svg","icon_2x":false,"generated":true},"screenshots":[{"src":"https:\/\/ps.w.org\/hi-guru-webmessage\/assets\/screenshot-1.png?rev=1927241","caption":"In WebMessage Conversation"},{"src":"https:\/\/ps.w.org\/hi-guru-webmessage\/assets\/screenshot-2.png?rev=1927241","caption":"Linking WebMessage"}],"raw_content":"<!--section=description-->\n<p>With technology having evolved significantly rapidly and with the enhancements made in AI, it has become a predominantly faster paced digital world we find ourselves in today. Customers these days are also becoming more tech savvy and equally expect a faster turnaround time when it comes to support, query resolution and online purchases. Customers are at the very heart of your business and introducing a conversation channel to your website  will ensure they are attended to speedily and expertly.<\/p>\n\n<p>[vimeo https:\/\/vimeo.com\/206020926]<\/p>\n\n<p>Statistically research has suggested that the average response time for customer service requests on social media platforms is 10 hours. Response to Email queries is a staggering 12 hours.<\/p>\n\n<p>With hi.guru WebMessage, your customers will be able to chat and get support within minutes. WebMessage enables you to have real-time conversations with your customers while they\u2019re on your website.<\/p>\n\n<p><strong>Key Features of hi.guru WebMessage<\/strong><\/p>\n\n<ul>\n<li><strong>Mobile-friendly:<\/strong> Customer\u2019s can start conversations with you from any mobile device or browser<\/li>\n<li><strong>Welcome Assistant:<\/strong> Automated response support with ability to add routing option to customers that message and wait to be assisted<\/li>\n<li><strong>Bot support:<\/strong> This channel allows for both hi.guru and third-party chat-bot support to be added into the customers\u2019 conversations.<\/li>\n<li><strong>Quick Response:<\/strong> Allows for quick response options for the customer to select when talking to a bot <\/li>\n<li><strong>Customer Resolve:<\/strong> Allows the customer to select weather they are happy with how they have been assisted with their conversation before resolving or closing it<\/li>\n<li><strong>Rich Media exchange:<\/strong> Allows the customer and business the ability to exchange image\/video\/PDFs and other file types to richen the conversation and experience<\/li>\n<li><strong>Analytics and History:<\/strong> Monitor visitor engagement through your Website and access full history of all past conversations and information through the hi.guru dashboard<\/li>\n<\/ul>\n\n<!--section=changelog-->\n<h4>1.0.7<\/h4>\n\n<ul>\n<li>Add Reset Token<\/li>\n<li>Add Token Status <\/li>\n<li>Add Update Token<\/li>\n<li>Add Token Display<\/li>\n<\/ul>\n\n<h4>1.0.6<\/h4>\n\n<ul>\n<li>Add Token input field<\/li>\n<li>Change plugin dashboard design<\/li>\n<li>Add Tutorial<\/li>\n<li>Improve security<\/li>\n<\/ul>\n\n<h4>1.0.5<\/h4>\n\n<ul>\n<li>Fixed Sign Up link<\/li>\n<\/ul>\n\n<h4>1.0.4<\/h4>\n\n<ul>\n<li>Minor bug fixes<\/li>\n<\/ul>\n\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Improved hi.guru WebMessage preview navigation<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Fixed sign-in failure<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Fixed Blank Admin menu<\/li>\n<\/ul>","raw_excerpt":"hi.guru WebMessage plugin is the simplest, smartest and most engaging way to chat with your customers from your website.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/89572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=89572"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/firmobile"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=89572"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=89572"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=89572"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=89572"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=89572"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=89572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}