{"id":75142,"date":"2017-09-25T09:03:23","date_gmt":"2017-09-25T09:03:23","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/woocommerce-returnado\/"},"modified":"2018-09-13T08:57:21","modified_gmt":"2018-09-13T08:57:21","slug":"woo-returnado","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/woo-returnado\/","author":6175643,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"0.4.7.34","stable_tag":"trunk","tested":"4.9.29","requires":"","requires_php":"","requires_plugins":"","header_name":"WooCommerce Returnado","header_author":"Wetail","header_description":"WC Rest API extension for Returnado system and widget interface providing order returning functionality. Includes bypassing loggin on purchasing for non-guest mode.","assets_banners_color":"41d2bb","last_updated":"2018-09-13 08:57:21","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"http:\/\/wetail.se","header_author_uri":"http:\/\/wetail.se","rating":0,"author_block_rating":0,"active_installs":10,"downloads":1594,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description"],"tags":[],"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":0},"assets_icons":[],"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":"1735326","resolution":"1544x500","location":"assets"},"banner-772x250.png":{"filename":"banner-772x250.png","revision":"1735326","resolution":"772x250","location":"assets"}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["0.4.0","0.4.4","0.4.4.1","0.4.4.2","0.4.4.21","0.4.4.23","0.4.4.24","0.4.6.1","0.4.6.2","0.4.6.3","0.4.6.32","0.4.7.2","0.4.7.3","0.4.7.34"],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[],"plugin_category":[],"plugin_contributors":[],"plugin_business_model":[],"class_list":["post-75142","plugin","type-plugin","status-closed","hentry","plugin_committers-pierrewiberg"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/woo-returnado_41d2bb.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Returnado is your complete returns handling system that gives your WooCommerce store a top-of-the-line returns system, completely automated and digitalized. It provides your customers with an intuitive interface to return, request exchange, create a complaint or get help with their return.<\/p>\n\n<p>The platform is optimized to create re-conversion, meaning enabling the customer to use their return value to buy new items in your store, or request a store-credit instead of a refund.<\/p>\n\n<p>The system uses native WooCommerce functionality, your other plugins working with native WooCommerce functionality should work as before. Approve and execute refunds, exchanges and complaints with the click of a button and all your administration is done!<\/p>\n\n<p>In short, happier customers, saves you money and generates more revenue!<\/p>\n\n<h3>Technical description<\/h3>\n\n<p>Returnado is your complete returns handling system that enriches your WooCommerce store with several powerful features designed to increase your profitability. It does so by supplying your customers with a better more intuitive returns experience, automates your return-flow and generates new sales by optimizing towards re-conversion.<\/p>\n\n<p>Returnado provides, amongst others:<\/p>\n\n<ol>\n<li>A complete returns handling system \u2013 Fully integrated to WooCommerce<\/li>\n<li>Store-credit capabilities<\/li>\n<li>The ability for customers to order exchanges<\/li>\n<li>\u201c1-click returns handling\u201d of exchanges, refunds, store-credits and complaints<\/li>\n<li>Automatic refunds to all major payment gateways (e.g. PayPal, Klarna, Stripe)<\/li>\n<li>A mini \u201cMy Orders\u201d page where your customers will get an overview over their ordered items.<\/li>\n<li>Multi-currency support<\/li>\n<li>Multi-language support<\/li>\n<\/ol>\n\n<p>To be compatible with as many WooCommerce merchants as possible we\u2019ve followed standard WooCommerce praxis and as far as possible, interact with WooCommerce native functionality.<\/p>\n\n<h4>How Returnado interacts with WooCommerce<\/h4>\n\n<p>When you first install and activate the plugin, we start syncing all sale orders made after plugin has been activated. Returnado collects basic order-, product-, and basic customer info to be able to.<\/p>\n\n<ol>\n<li>Allow customers to \u201clog in\u201d to Returnado by entering email address only<\/li>\n<li>Show orders and items customer has ordered from merchant<\/li>\n<li>Offer recommendations, exchanges and replacement products<\/li>\n<\/ol>\n\n<p>Only sales orders made after plugin has been activated will be return-able in Returnado.<\/p>\n\n<p>Return information, including refund- and exchange information is sent from Returnado to WooCommerce when return has been approved by the merchant. No refund, or exchange order is final until you as a merchant has approved the return.<\/p>\n\n<h4>Typical flow<\/h4>\n\n<ol>\n<li>Customer wants to return product.<\/li>\n<li>They enter your store at STORENAME.com\/RETURNS and enters their email in embedded Returnado iframe<\/li>\n<li>Customer gets access to their order history, and selects if they want to cancel purchase, order an exchange, request refund, or create a complaint.<\/li>\n<li>If customer selects to exchange product, a preliminary order is created in WooCommerce, to reserve stock.<\/li>\n<li>\u201cReturn registered\u201d confirmation is emailed to customer.<\/li>\n<li>Return appears in Returnado Admin, merchant approves return and exchange.<\/li>\n<li>Order in WooCommerce is turned in to final order, and \u201cReturn handled\u201d confirmation is sent to customer through email.<\/li>\n<\/ol>","raw_excerpt":"WC Rest API extension for Returnado system and widget interface providing order returning functionality. Includes bypassing loggin on purchasing for n &hellip;","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/75142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=75142"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/pierrewiberg"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=75142"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=75142"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=75142"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=75142"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=75142"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=75142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}