{"id":64975,"date":"2015-08-24T13:08:42","date_gmt":"2015-08-24T13:08:42","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/support-hub\/"},"modified":"2015-08-24T13:08:42","modified_gmt":"2015-08-24T13:08:42","slug":"support-hub","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/support-hub\/","author":8614358,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"","stable_tag":"trunk","tested":"","requires":"","requires_php":"","requires_plugins":"","header_name":"support-hub","header_author":"","header_description":"","assets_banners_color":"","last_updated":"2015-08-24 13:08:42","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/github.com\/dtbaker\/support-hub\/archive\/master.zip","header_author_uri":"","rating":0,"author_block_rating":0,"active_installs":0,"downloads":315,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":[],"tags":[],"upgrade_notice":[],"ratings":[],"assets_icons":[],"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":[],"block_files":[],"assets_screenshots":[],"screenshots":[]},"plugin_section":[],"plugin_tags":[],"plugin_category":[],"plugin_contributors":[],"plugin_business_model":[],"class_list":["post-64975","plugin","type-plugin","status-closed","hentry","plugin_committers-dtbaker"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/support-hub.svg","icon_2x":false,"generated":true},"screenshots":[],"raw_content":"","raw_excerpt":"<p>Support Hub: A free WordPress plugin allowing you to quickly see and reply to all support questions no matter where they come from.<\/p>\n<p>This plugin will display your messages from Facebook, Twitter, bbPress, Envato Comments, Email, Google+, and more in an easy to use interface. Quickly reply to messages no matter where they come from. Let support staff answer questions without giving them access to your social accounts. <\/p>\n<p>Find duplicate messages (if the same customers asks you via Twitter and bbPress).<\/p>\n<p>Answer questions in a first-come-first-served basis. If one customers asks you a question via Twitter before another customer via Email, you will reply to the Tweet before the Email. This keeps it fair. <\/p>\n<p>Envato Integration: purchase code verification<\/p>\n<p>Quickly request additional details from the customer with templates and auto responders.<\/p>\n<p>Sensitive information (e.g. a customers FTP details) are encrypted with RSA\/GPG cryptography so that even if there is a database breach those details are safe. <\/p>\n<p>Quickly request money from customers (via PayPal and Stripe) for small support tasks or custom jobs.<\/p>\n<p>Basic API and hooks for adding your own networks.<\/p>\n<p>More details on the dedicated website: http:\/\/supporthub.co\/<\/p>\n<p>Available on Github here: https:\/\/github.com\/dtbaker\/support-hub<\/p>\n<p>Issues and Bugs please report here: https:\/\/github.com\/dtbaker\/support-hub\/issues\n<\/p>","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/64975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=64975"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/dtbaker"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=64975"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=64975"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=64975"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=64975"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=64975"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=64975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}