{"id":53899,"date":"2017-01-16T00:28:47","date_gmt":"2017-01-16T00:28:47","guid":{"rendered":"https:\/\/wordpress.org\/plugins-wp\/remetric\/"},"modified":"2018-10-25T00:23:20","modified_gmt":"2018-10-25T00:23:20","slug":"remetric","status":"closed","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/remetric\/","author":9782929,"comment_status":"closed","ping_status":"closed","template":"","meta":{"version":"1.0.9","stable_tag":"1.1.0","tested":"4.9.29","requires":"3.0.1","requires_php":"","requires_plugins":"","header_name":"Remetric Live Chat via SMS","header_author":"Dallas Read","header_description":"","assets_banners_color":"ced0cc","last_updated":"2018-10-25 00:23:20","external_support_url":"","external_repository_url":"","donate_link":"http:\/\/www.remetric.com\/","header_plugin_uri":"http:\/\/www.remetric.com","header_author_uri":"http:\/\/www.remetric.com","rating":5,"author_block_rating":0,"active_installs":10,"downloads":1304,"num_ratings":0,"support_threads":1,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":[],"upgrade_notice":[],"ratings":{"1":0,"2":0,"3":0,"4":0,"5":"1"},"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":"1968643","resolution":"128x128","location":"assets"},"icon-256x256.png":{"filename":"icon-256x256.png","revision":"1968643","resolution":"256x256","location":"assets"}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":"1583782","resolution":"1544x500","location":"assets"},"banner-772x250.png":{"filename":"banner-772x250.png","revision":"1583782","resolution":"772x250","location":"assets"}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","1.0.1","1.0.3","1.0.6","1.0.7","1.0.8","1.0.9","1.1.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":"1604905","resolution":"1","location":"assets"},"screenshot-2.png":{"filename":"screenshot-2.png","revision":"1604905","resolution":"2","location":"assets"},"screenshot-3.png":{"filename":"screenshot-3.png","revision":"1604905","resolution":"3","location":"assets"},"screenshot-4.png":{"filename":"screenshot-4.png","revision":"1604905","resolution":"4","location":"assets"},"screenshot-5.png":{"filename":"screenshot-5.png","revision":"1604905","resolution":"5","location":"assets"},"screenshot-6.png":{"filename":"screenshot-6.png","revision":"1604905","resolution":"6","location":"assets"}},"screenshots":{"1":"Set up your live chat to match your brand.","2":"You can set your SMS availability. If you're not online, we will collect your leads and send you their information. All times are displayed according to your current time zone.","3":"Canned messages are a great way to respond with quick, well-informed answers. If you have a canned message with a shortcode of \"hours\", simply respond to a chat with \"#hours\" and we'll fill in the corresponding message - even through text message.","4":"Just like in brick-and-mortar storefront, you're going to get the most out of your customers if you are pro-actively approaching them. Triggers allows you to set greetings and messages targeted at specific scenarios.","5":"Add other chat agents so that they can lighten your load. On the Availability page, you can set who is available when and how.","6":"The Convos app is where you can chat with your all of your visitors.","7":"A clean, simple interface ensures you'll find your live chat a breeze (but you'll probably just chat through your phone anyway)!"}},"plugin_section":[],"plugin_tags":[2368,2369,2379,2383,456],"plugin_category":[55],"plugin_contributors":[],"plugin_business_model":[],"class_list":["post-53899","plugin","type-plugin","status-closed","hentry","plugin_tags-customer-service","plugin_tags-customer-support","plugin_tags-live-chat","plugin_tags-live-support","plugin_tags-marketing","plugin_category-seo-and-marketing"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/s.w.org\/plugins\/geopattern-icon\/remetric_ced0cc.svg","icon_2x":false,"generated":true},"screenshots":[{"src":"https:\/\/ps.w.org\/remetric\/assets\/screenshot-1.png?rev=1604905","caption":"Set up your live chat to match your brand."},{"src":"https:\/\/ps.w.org\/remetric\/assets\/screenshot-2.png?rev=1604905","caption":"You can set your SMS availability. If you're not online, we will collect your leads and send you their information. All times are displayed according to your current time zone."},{"src":"https:\/\/ps.w.org\/remetric\/assets\/screenshot-3.png?rev=1604905","caption":"Canned messages are a great way to respond with quick, well-informed answers. If you have a canned message with a shortcode of \"hours\", simply respond to a chat with \"#hours\" and we'll fill in the corresponding message - even through text message."},{"src":"https:\/\/ps.w.org\/remetric\/assets\/screenshot-4.png?rev=1604905","caption":"Just like in brick-and-mortar storefront, you're going to get the most out of your customers if you are pro-actively approaching them. Triggers allows you to set greetings and messages targeted at specific scenarios."},{"src":"https:\/\/ps.w.org\/remetric\/assets\/screenshot-5.png?rev=1604905","caption":"Add other chat agents so that they can lighten your load. On the Availability page, you can set who is available when and how."},{"src":"https:\/\/ps.w.org\/remetric\/assets\/screenshot-6.png?rev=1604905","caption":"The Convos app is where you can chat with your all of your visitors."}],"raw_content":"<!--section=description-->\n<p><strong>Remetric puts the power of connecting with visitors in the palm of your hand. You get:<\/strong><\/p>\n\n<ul>\n<li>Extremely customizable live chat for your visitors to interact with.<\/li>\n<li><strong>Chat from your phone:<\/strong> Perfect for the small business owner. Through SMS (text messages), you'll be able to stay in touch with the visitors on your website.<\/li>\n<li><strong>Smart-Conversation Triggers:<\/strong> Start conversations based on your specified criteria. For example, if they've been on your checkout page too long, ask them \"Do you need help checking out?\"<\/li>\n<li><strong>Multiple Agents:<\/strong> Put the power of multiple customer service reps to work for you! (Coming Soon!)<\/li>\n<li><strong>Canned Messages:<\/strong> Reply to people with shortcodes. For example, you could set the \"#contact\" shortcode to get substituted with your contact information.<\/li>\n<\/ul>\n\n<p><strong>We now offer a whitelabelled version of our product for you to resell (you set your own branding and billing)!<\/strong><\/p>\n\n<p>The WordPress Remetric plugin interacts with and uses Remetric.com to deliver files, share data between websites, ensure quick server response times, and real-time data.<\/p>\n\n<h3>Whitelabel Installation<\/h3>\n\n<ol>\n<li>At the top of <code>remetric.php<\/code>, set your whitelabel token constant: <code>define('REMETRIC_WHITELABEL', \u2019y0ur s3cr3t t0k3n\u2019);<\/code>.<\/li>\n<li>If you also wish to rename Remetric in the WP Admin area, you can do so in the first two arguments of the <code>menu_page<\/code> function of <code>remetric.php<\/code>. You can also replace the <code>dashicons-chart-bar<\/code> icon in accordance with WP's <code>add_menu_page<\/code> function. You may also want to change the initial loading message on <code>page.php<\/code> in <code>#remetric-admin<\/code>.<\/li>\n<li>To find your secret token and set whitelabel options, log in @ https:\/\/app.remetric.com\/ (or your main Remetric WP Admin) and go to My Account &gt; Whitelabel.<\/li>\n<\/ol>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin files to the <code>\/wp-content\/plugins\/remetric<\/code> directory, or install the plugin through the WordPress plugins screen directly.<\/li>\n<li>Activate the plugin through the 'Plugins' screen in WordPress.<\/li>\n<li>Find the Remetric tab in WP Admin area.<\/li>\n<li>Visit the \"Live Chat\" page to set up your agents, availability, &amp; SMS.<\/li>\n<li>Visit the \"People\" page to chat with your online visitors.<\/li>\n<\/ol>\n\n<!--section=faq-->\n<p>Coming soon!<\/p>\n\n<!--section=changelog-->\n<h4>1.0.7<\/h4>\n\n<ul>\n<li>Fixes for more consistent conversations.<\/li>\n<\/ul>\n\n<h4>1.0.6<\/h4>\n\n<ul>\n<li>Add whitelabel support.<\/li>\n<\/ul>\n\n<h4>1.0.5<\/h4>\n\n<ul>\n<li>Fix front end JS script.<\/li>\n<\/ul>\n\n<h4>1.0.4<\/h4>\n\n<ul>\n<li>Bars revamp &amp; a clean UI.<\/li>\n<\/ul>\n\n<h4>1.0.3<\/h4>\n\n<ul>\n<li>Fix DEBUG mode bug.<\/li>\n<\/ul>\n\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Added help chat.<\/li>\n<li>Fix license link.<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>A UI Revamp (using Bars).<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release of the Remetric plugin.<\/li>\n<\/ul>","raw_excerpt":"Live Chat with your visitors from your phone via SMS with Remetric Live Chat.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/53899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=53899"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/anonymized-9782929"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=53899"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=53899"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=53899"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=53899"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=53899"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=53899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}