Risk is shown on orders being prepared (\u201cProcessing\u201d, \u201cOn hold\u201d) and on completed orders still inside the return window: exactly when you can still act.<\/li>\n<\/ul>\n\nPrivacy<\/h4>\n\n
Orders are sent WITHOUT names, emails, phone numbers or addresses. The customer is identified by a pseudonym (a hash with a salt that only exists in your store). From the shipping address, only the country is sent; from the products, their ID, SKU, name, category, catalog price and variation attributes (such as size).<\/p>\n\n
External services<\/h3>\n\n
This plugin connects to the Unicono API (https:\/\/api.unicono.com), run by Discoders Ventures SL, the company behind Unicono. It is the service the plugin exists for: without it the plugin does nothing. Nothing is sent until you connect your store, either by entering a connection code and accepting the terms, or by saving a Unicono API key in \u201cAdvanced settings\u201d.<\/p>\n\n
What is sent, and when:<\/p>\n\n
\n- When you connect:<\/strong> the connection code, your site address, name and language, the plugin version and your acceptance of the Terms of Service and the Data Processing Agreement.<\/li>\n
- Your order history, once, right after connecting<\/strong>, and each order when it is created, paid, changes status or is refunded:<\/strong> order and line IDs, creation and completion dates, status, currency, total, discount, shipping cost, coupon codes, payment method, how the order was created, the shipping country and a pseudonymous customer ID; for each item, its product and variation IDs, SKU, name, category, catalog price, quantity, amounts and variation attributes; and each refund\u2019s date, amount and items. No names, emails, phone numbers or addresses.<\/li>\n
- During setup:<\/strong> your answers to the setup questions, your cost per return and, when you turn on risk scoring, the email address that should receive the alerts.<\/li>\n
- To show risk:<\/strong> the IDs of the orders on screen, to fetch their risk score and reasons.<\/li>\n
- When you open a flagged order, put it on hold or ask the customer to confirm:<\/strong> the order ID and what was done, so your Unicono contact can tell whether the alerts are useful to you.<\/li>\n
- Only if you fill in the \u201cGet your free assessment\u201d form<\/strong> (when you don\u2019t have a code yet): the name, email and phone number you enter, with your consent, so we can call you.<\/li>\n<\/ul>\n\n
Terms of Service: https:\/\/unicono.com\/en\/legal\/terminos\nData Processing Agreement: https:\/\/unicono.com\/en\/legal\/encargo\nPrivacy Policy: https:\/\/unicono.com\/en\/legal\/privacidad<\/p>\n\n
The plugin also links to those pages and to your Unicono web panel (https:\/\/unicono.com); opening them is up to you.<\/p>\n\n\n
\n- In WordPress: Plugins \u2192 Add Plugin \u2192 search for \u201cUnicono\u201d \u2192 Install Now \u2192 Activate. WooCommerce must be active.<\/li>\n
- WooCommerce \u2192 Unicono: paste the connection code your Unicono contact gave you, accept the terms and click \u201cConnect\u201d. No code? Get your free assessment from that same screen.<\/li>\n
- Follow the steps on that screen: your history is sent automatically, you answer a few questions, you see the blind test and your savings, and you turn on order risk scoring.<\/li>\n<\/ol>\n\n
Already have an API key? \u201cAdvanced settings\u201d \u2192 API key (read and write).<\/p>\n\n
Activity log: WooCommerce \u2192 Status \u2192 Logs (source \u201cunicono\u201d).<\/p>\n\n\n
\nDoes it slow down my store?<\/h3><\/dt>\nNo. Orders are sent in the background with Action Scheduler (part of WooCommerce), in batches. Checkout never waits for Unicono.<\/p><\/dd>\n
Do you get my customers\u2019 personal data?<\/h3><\/dt>\nNo names, emails, phone numbers or addresses leave your store. Customers are identified by a pseudonym that only your store can produce. Because Unicono still processes your customers\u2019 order data on your behalf, connecting includes accepting a Data Processing Agreement, as the GDPR requires.<\/p><\/dd>\n
What does it cost?<\/h3><\/dt>\nThe setup, the blind test and the savings estimate with your own costs are free. Order risk scoring requires a Unicono plan; your Unicono contact can also give you a trial.<\/p><\/dd>\n
Which languages is it available in?<\/h3><\/dt>\nEnglish and Spanish. The plugin screens follow your WordPress language. Email alerts and reports go out in Spanish for sites in Spanish, Catalan, Galician or Basque, and in English for the rest.<\/p><\/dd>\n\n<\/dl>\n\n\n
2.3.1<\/h4>\n\n\n- First release in the WordPress.org plugin directory.<\/li>\n<\/ul>","raw_excerpt":"See which orders are likely to be returned before you ship them, tested first on your own order history.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/400792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=400792"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/unicono"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=400792"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=400792"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=400792"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=400792"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=400792"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=400792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}