Exzalted Returns Manager lets customers request a return from their My Account page, and gives you one clean queue to review, approve or reject every request, from the first submission to the final refund.<\/p>\n\n
It is built for WooCommerce stores that want a simple, fast returns workflow without heavy RMA suites or external services.<\/p>\n\n
xzltd_rd_created<\/code> and xzltd_rd_status_changed<\/code><\/li>\n- No external services, no tracking<\/li>\n<\/ul>\n\n
How it works<\/h4>\n\n\n- A customer opens a completed order within your return window.<\/li>\n
- They select the items, quantities and a reason, then submit the request.<\/li>\n
- The request is saved and you receive an email. An order note is added.<\/li>\n
- You review the request in WooCommerce > Returns and set its status, with an optional message to the customer.<\/li>\n
- The customer receives an email for each status change and can follow progress in My Account > Returns.<\/li>\n
- When approved, you issue the refund from the WooCommerce order screen as usual.<\/li>\n<\/ol>\n\n
REST API<\/h4>\n\n
The plugin adds a REST API at \/wp-json\/exzalted-returns-manager\/v1<\/code>, ready for mobile apps such as Ionic or React Native.<\/p>\n\nAuthenticate with the WordPress cookie and nonce, or with Application Passwords over HTTPS. Customers can only see and create their own returns. Changing a status is limited to shop managers.<\/p>\n\n
\nGET \/settings<\/code> - return window, reasons and statuses<\/li>\nGET \/returns<\/code> - list returns (own returns for customers, all for shop managers)<\/li>\nPOST \/returns<\/code> - create a return request<\/li>\nGET \/returns\/{id}<\/code> - get one return<\/li>\nPOST \/returns\/{id}\/status<\/code> - update the status (shop managers only)<\/li>\nGET \/orders\/{id}\/eligibility<\/code> - items of an order that can still be returned<\/li>\n<\/ul>\n\nExternal services<\/h3>\n\n
This plugin does not connect to any external service and does not send any data outside your website. Emails are sent through your site's own WordPress mail configuration.<\/p>\n\n\n
\n- Upload the
exzalted-returns-manager<\/code> folder to \/wp-content\/plugins\/<\/code>, or install the plugin from the Plugins screen in WordPress.<\/li>\n- Activate the plugin through the Plugins screen. WooCommerce must be active.<\/li>\n
- Go to WooCommerce > Returns Settings and set up the options below.<\/li>\n
- Customers will see the new \"Returns\" tab in My Account, and the request form on their completed orders.<\/li>\n<\/ol>\n\n
Basic setup<\/h4>\n\n\n- Return window:<\/strong> set how many days after completion an order can be returned.<\/li>\n
- Return reasons:<\/strong> enter one reason per line. Customers choose from this list.<\/li>\n
- Notification email:<\/strong> set the address that receives new return requests. It defaults to the site admin email.<\/li>\n
- Permalinks:<\/strong> if the Returns tab shows a \"page not found\" message after an update, go to Settings > Permalinks and click Save Changes once.<\/li>\n<\/ul>\n\n\n
\nDoes it refund money automatically?<\/h3><\/dt>\nNo. The free version tracks requests and statuses. Issue the refund from the WooCommerce order screen as usual.<\/p><\/dd>\n
Which orders can be returned?<\/h3><\/dt>\nOrders with the Completed status, placed by a logged-in customer, and still inside your return window.<\/p><\/dd>\n
Can customers return only some of the items in an order?<\/h3><\/dt>\nYes. They select the items and quantities. Items that already have an active request cannot be requested again, while rejected requests free up the items.<\/p><\/dd>\n
Can I change the return reasons?<\/h3><\/dt>\nYes. Go to WooCommerce > Returns Settings and edit the list, one reason per line.<\/p><\/dd>\n
Where do I manage return requests?<\/h3><\/dt>\nGo to WooCommerce > Returns. Open a request to see the items, reason and details, then set the status and add an optional message for the customer.<\/p><\/dd>\n
Can I customize the look of the emails?<\/h3><\/dt>\nYes. The emails use your WooCommerce email template, so the logo, colors and footer text from WooCommerce > Settings > Emails apply automatically.<\/p><\/dd>\n
Can guests request a return?<\/h3><\/dt>\nNot at the moment. Customers need to be logged in so the request can be matched to their order.<\/p><\/dd>\n
How do I connect a mobile app?<\/h3><\/dt>\nUse the REST API at \/wp-json\/exzalted-returns-manager\/v1<\/code>. Create an Application Password for the user in their WordPress profile, and send it with Basic authentication over HTTPS. See the REST API section for the available endpoints.<\/p><\/dd>\nIs it compatible with HPOS?<\/h3><\/dt>\nYes. The plugin uses the WooCommerce order APIs and declares compatibility with custom order tables.<\/p><\/dd>\n
Does it send any data to external services?<\/h3><\/dt>\nNo. See the External services section.<\/p><\/dd>\n\n<\/dl>\n\n\n
1.0.0<\/h4>\n\n\n- Initial release.<\/li>\n<\/ul>","raw_excerpt":"Lightweight returns and refund request manager for WooCommerce, with a REST API for mobile apps.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/399018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=399018"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/johnpmandawe"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=399018"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=399018"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=399018"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=399018"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=399018"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=399018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}