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width."},{"src":"https:\/\/ps.w.org\/sourcecrate-post-purchase-survey\/assets\/screenshot-6.png?rev=3781034","caption":"Ask the right buyers: target first-time or returning customers, and orders with certain products or categories."},{"src":"https:\/\/ps.w.org\/sourcecrate-post-purchase-survey\/assets\/screenshot-7.png?rev=3781034","caption":"A \"Heard about us\" column and filter on the WooCommerce Orders list, next to WooCommerce's own Origin."},{"src":"https:\/\/ps.w.org\/sourcecrate-post-purchase-survey\/assets\/screenshot-8.png?rev=3781034","caption":"The buyer's answer on the order screen, next to WooCommerce's order attribution."}],"raw_content":"\n
Which marketing brings in sales?<\/strong> Ad tracking misses a lot: cookie banners, iPhone privacy rules, word of mouth, podcasts and TikTok videos all leave no link to follow. So ask the buyer.<\/p>\n\n SourceCrate shows a short survey on the WooCommerce thank-you page, saves each answer with the order, and turns the answers into revenue per marketing channel<\/strong>: \"TikTok brought $4,200 this month, and 60% of those buyers were new.\"<\/p>\n\n Stores that spend on marketing across two or more channels and want to know which ones sell. You will see patterns from around 50 orders a month.<\/p>\n\n WooCommerce's order attribution only knows the last link a buyer clicked. A buyer who saw you on a podcast, heard about you from a friend, or watched a TikTok and later typed your address shows up as \"Direct\" or \"Unknown\". Only the buyer knows, and most are happy to tell you in one click.<\/p>\n\n\n On the order received (thank-you) page, above the order details. It works on the classic checkout and on block themes' order confirmation page.<\/p><\/dd>\n WooCommerce only shows order details to the person who placed the order: registered customers must be logged in, and guests see them for a short time after checkout. The survey follows the same rule. On block themes, the order confirmation template must still contain WooCommerce's \"Additional information\" block, which is where WooCommerce lets plugins add content.<\/p><\/dd>\n Yes. The card uses your theme's fonts and text colour. On block themes (such as Twenty Twenty-Five) its buttons and selected answers also use your theme's own button colours. On classic themes it follows your text colour. You can pick any accent colour in Survey builder \u2192 Survey settings, and the \"Preview\" button in the builder shows the card as buyers see it.<\/p><\/dd>\n Yes, unless you turn off the Skip link for a question.<\/p><\/dd>\n As few as tell you what you need. Most stores do best with one to three. Survey builder \u2192 Survey settings \u2192 \"Questions per order\" caps how many one buyer sees; \"How did you hear about us?\" is always asked first.<\/p><\/dd>\n A buyer with no earlier paid order from the same account or billing email.<\/p><\/dd>\n Each answer carries the order total at the moment the buyer answered, minus any refunds made since. Fully refunded and cancelled orders are left out of the figures and counted separately. Every figure on the report uses the order date.<\/p><\/dd>\n A buyer who picked two answers counts under both. The \"All answered orders\" line counts each order once.<\/p><\/dd>\n Yes.<\/p><\/dd>\n No. The survey's small script and stylesheet load only on the order received page, and only when there is a question to ask that buyer. Reports run in the admin only.<\/p><\/dd>\n Yes. Every string uses the No. Everything stays in your site's database.<\/p><\/dd>\n By default your questions and answers are kept, so reinstalling picks up where you left off. To remove everything, turn on \"Delete all questions and answers when the plugin is deleted\" under Survey builder \u2192 Survey settings before deleting the plugin.<\/p><\/dd>\n\n<\/dl>\n\n\nWhat you get, free<\/h4>\n\n
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Who it is for<\/h4>\n\n
Why ask instead of track?<\/h4>\n\n
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Where does the survey show?<\/h3><\/dt>\n
The survey does not show on my thank-you page.<\/h3><\/dt>\n
Will the survey match my theme?<\/h3><\/dt>\n
Can buyers skip the questions?<\/h3><\/dt>\n
How many questions should I ask?<\/h3><\/dt>\n
What counts as a first-time buyer?<\/h3><\/dt>\n
How is revenue counted?<\/h3><\/dt>\n
Why do the rows of a multiple-choice question add up to more than the total?<\/h3><\/dt>\n
Does it work with HPOS?<\/h3><\/dt>\n
Does it slow down my store?<\/h3><\/dt>\n
Is it translation ready?<\/h3><\/dt>\n
sourcecrate-post-purchase-survey<\/code> text domain and can be translated on translate.wordpress.org. Your own questions and answers are typed in whatever language you like.<\/p><\/dd>\nIs any data sent to you or a third party?<\/h3><\/dt>\n
What happens to my data if I delete the plugin?<\/h3><\/dt>\n
1.0.0<\/h4>\n\n
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